Managed Wallpaper iOS not applying

has the ipad been supervised\prepared via apple configurator on a MAC or enrolled via DEP?

you can only apply wallpaper to a supervised device.

this also applies to wallpaper restrictions, the devices need to be supervised. look to the right on each config screen for profiles, if it says supervised then they need to be supervised to apply to the device.

Hi,

Thank you very much for your reply, as I am in french version of Sophos Central I mismatched managed and supervised.

I didn't set up DEP yet, so I will.

Thanks again for your help.

Hello Joëlle BLONDEL,

with the Apple Configurator you can bring your device in the supervised mode too.

Maybe its interessting for your existing devices. But if you do that, your device will be reset to factory settings!!

Hi,

Thank you but unfortunately we don't have any Mac, only PC's.

I'm doing Apple registration for DEP in Sophos Central.

when they are enrolled via DEP then they will only become supervised once they are factory reset.

I was facing the same issue on iOS 12. I was not able to update the wallpaper and live paper on the website like techboxs.org. However the issue is being resolved after the 12.0.1 update. I hope this will help you.

Everything worked now that we have the Apple DEP, iPad have to be reset but as they were not configured yet, everythings perfect.

Thank you all for your replies