This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Completly locked out

Hi,

I started a trail with Sophos Mobile and a Samsung J1 smart phone.

The first results are very nice and I adviced our management to start using Sophos Mobile for operational purposes.

Now I want to test furhter i made a major mistake, and i don't know how I did it.

The celphone is managed and there where restrictions in the policies of the phone.
I cleared all the options in de restructions.

And this is send to the phone.

So I lose wifi, mobile data and access to the settings and the ability to a factory reset.

Is there a way to reset the loch I got on this phone?



This thread was automatically locked due to age.