After installing Intercept X successfully, under the Assets Tab still shows as Not Installed

After installing Sophos successfully, the Assets Tab still shows the Asset not having it installed.  In one case it does show correctly and for that one I noticed in the Audit Log and entry that has an entry that says "Kaseya asset Niehaus23.root.niehaus (53013870996047365071437913) mapped to Sophos endpoint Niehaus23 (eeb50637-2508-46cc-9f34-18c345093947)".  What triggers the mapping of the Sophos endpoint?

Thanks