Initially, the CSV files downloaded from the Sophos portal failed to upload, the issue appears to be caused by commas in the tenant names. We removed those and were able to proceed. The next step says "No records added yet" and the "Add Row" button is disabled. We should get a list of Kaseya Orgs or Machine groups and be able to match them to the Sophos Tenant. There doesn't appear to be a way to finish the step process.
Integration Version: 1.4.2
Kaseya Version: On-Prem - 9.5.3.1840