Set up mail flow: "This domain already exists"

Question

Hello, 
 we are just testing the Sophos Email feature in Sophos cloud. 
 We have a complete new environment in Sophos, but already synchronized the users from EntraID. 
 We want to implement the M365 Mail flow / connector way and not the Gateway. 
 But when we come to the "Add Domain" window it always says that our domain already exists:

Tom Foucha · Answer

Has this domain ever been configured in Sophos Central Email for perhaps another evaluation? If you don't have access to remove it from the old account then contact support and have them remove it.

Set up mail flow: "This domain already exists"

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