Central Firewall management has gone haywire

Working late replacing a router with a Sophos Firewall at a bank...Since this latest maintenance window, we are having issues and tonight it's really slowing me down.

In particular, in the one customer I'm working on, unmanaged firewalls are not showing up on one computer, but I can see them on another. Wait, now they are gone on the second.  Cleared cache/cookies, to no avail.  Just log out and back in enough times and they finally show.  Until they disappear again.

Added the firewall I'm trying to work on to the partner managed group and now it shows up just fine.


Added a firewall to an SD-WAN connection group and ALL the VPNs dropped.  Removed the firewall and saved, still the same.  Edit again and save with no changes and suddenly all the VPNs come up.  That's when I can load connection groups. Seeing this on both of my computers, but if I wait long enough, it will finally load.

One computer (at my house) is behind Sophos firewall, the other (a VM at the office) is behind a SonicWall.


Build an SD-WAN connection group and it complained that XFRM 8 was in use.  Well, that's because it was. Do we not check this before the orchestration starts?  Am I supposed to delete all previously created tunnels first?


My onsite tech was complaining also about accessing Central.  What is going on?


Is this what we are all experiencing?

  • I am checking my data center (EU-Central) which does not have any performance issues. 

    Which data center do you use? 

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    • The customer I'm working on right now is in US West but our partner tenant is US East.

      Have another SD-WAN VPN down. Just deleted from both firewalls and hand built tunnel to get the customer up today.  Will work on this Monday when they are closed for bank holiday.