• New Reflexion IP Subnet <Action Required>

    Original Author: Scott Barlow - Posted December 20th 2014

    New Reflexion IP Subnet

    In the past, we have added individual subnets based on IP assignments from our various datacenters.  Obtaining our own IP space gives us much better geographic portability and an ability to cycle a much greater number of IP addresses to avoid blacklisting.  These are very significant benefits for all of our partners and your clients.  Our new…

  • Virus Outbreak (12/17/2014)

    Original Author: Scott Barlow - Posted December 17th 2014

    On 12/17/2014, Reflexion saw a significant increase in spam and viruses, including:

    Excel Malware: PL REMITTANCE Integra Finance

    As of 11:00 AM EST this morning, our content filters and virus definitions were updated and started blocking these inbound viruses, but as a result, are also blocking outbound viruses our partners are forwarding to Reflexion support,…

  • POODLE vulnerability

    Original Author: Scott Barlow - Posted October 16th 2014

    Reflexion has taken steps to mitigate the recently published POODLE vulnerability. The exploit allows for a man in the middle style attack that could compromise data intended to be sent securely. The flaw exists in an 18 year old piece of code still widely supported called SSLv3.

    To safeguard our users we have disabled SSLv3 support in all of our portals. This action…

  • Did you know: RADAR Scheduled Search

    Original Author: Scott Barlow - Posted September 26th 2014

    Greetings Reflexion Partners:

    As part of Reflexion’s archiving service (RADAR), users are able to perform detailed searches of their Inbox and Sent Items.  There are three search options:

    1)      Power Search – From the user interface, click on “Power Search” on the top menu.  From there, a user will be able to perform a search of their email that…

  • This article will cover the increase in a specific spam attacks (Snowshoe/Hit-and-run spam) that affected our customers.

    Original Author: Robert Mitchell - Posted September 9th 2014

    Spam Increase Summary: 

    Snowshoe spamming is a strategy in which spam is propagated over several domains and IP addresses to weaken reputation metrics and avoid filters. The increasing number of IP addresses makes recognizing and capturing spam difficult, which means that a certain amount of spam reaches their destination email inboxes before the filter can actually…

  • RTC 7.30 Upgrade

    Original Author: Scott Barlow - Posted June 15th 2014

    Greetings Reflexion Partners,

    On Saturday, June 21st, our engineers will upgrade Reflexion Total Control to version 7.30.  This release includes a number of new features, enhancements and bug fixes, as described below.  The upgrade will be applied at 10 PM EDT (UTC 02:00) and will not have any impact on mail flow, although the user interface may be temporarily unavailable…

  • RADAR Security Overview

    Original Author: Scott Barlow - Posted June 13th 2014

    RADAR Security


    Reflexion Networks understands that the security and protection of your information is paramount. Accordingly, Reflexion Archiving, Discovery and Recovery (RADAR) provides multiple levels of security to ensure that your data and documents are kept confidential.

    Physical Security

    The RADAR infrastructure is housed within multiple geo dispersed…

  • You might be listed and not listed on Barracuda right now

    Original Author: Robert Mitchell - Posted June 3rd 2014

    Recently, several of our users contacted us, asking us what is going on with the Barracuda blacklist. Our monitoring tools have alerted many administrators that their IP is blacklisted by Barracuda.

    The problem that is currently happening is that one of the two DNS servers run by Barracuda is stale (shown in the image below). This is causing email servers that are…

  • Did you know: Reflexion’s Unique In-Message “Total Control Panel” Informs and Empowers Users

    Original Author: Scott Barlow - Posted April 24th 2014

    Reflexion's unique in-message control panel provides a simple and intuitive means for bi-directional communication between an end-user and Reflexion Total Control.

    Total Control Panel


    To: jdoe.merchant@domain.com

    Block messages from this sender

    From: user@domain.com

    Remove this sender from my allow list

    You received this message because…

  • Did You Know: Address-on-the-Fly (AOTF)

    Original Author: Scott Barlow - Posted April 17th 2014

    Reflexion Total Control includes a unique feature called Address-on-the-Fly, or AOTF for short.   The name is very descriptive – this capability enables users to employ an unlimited number of variants of their primary email address, in a specified format, simply by declaring the address “on the fly” when registering on a web site, signing up for a newsletter, giving…

  • Reflexion Webinar & Conference Schedule

    Original Author: Scott Barlow - Posted April 15th 2014

    Greetings Reflexion Partners!

    We want to make sure that everyone is up-to-date on all that the Reflexion Compliance Suite has to offer, including anti-spam and email security, email archiving for eDiscovery, email encryption for compliance and third party integrations, but more importantly, how it all works together as a pre-integrated brandable service for your customers…

  • Reflexion / OpenSSL Heartbleed

    Original Author: Scott Barlow - Posted April 9th 2014

    Greetings Reflexion Partners,

    With all of the media attention about the just discovered OpenSSL vulnerability, called Heartbleed, I want to assure you that all of our servers (hosting RTC, RADAR and RTC Encrypt) are either not exposed to this bug or have been updated to eliminate the vulnerability. 

    Please call us if you have any questions about this, or if we can be…

  • Target’s Recent Data Breach Highlights a Wider Business Concern

    Original Author: Robert Mitchell - Posted December 20th 2013

    Target disclosed earlier today that it experienced a major security breach that could compromise upwards of 40 million credit card and debit card accounts. Between November 27 and December 15, cybercriminals appear to have broken through the data protection measures in the company’s point-of-sale systems across the entire retail chain; with the exception of…

  • Updated Recorded Webinars

    Original Author: Scott Barlow - Posted December 13th 2013

    Greetings Reflexion Partners -- Reflexion has updated the recorded webinars with the most recent recordings from the past 2 weeks.  If you are interested in watching a pre-recorded webinar on Reflexion Total Control, RADAR (Reflexion Archiving, Discovery and Recovery) or RTCEncrypt (Compliance), you can do so by clicking the "Webinars" link after login, or directly…

  • Reflexion Monitoring & Notification System

    Original Author: Scott Barlow - Posted November 13th 2013

    Greetings Reflexion Partners!

    In direct response to partner feedback, we are excited to announce a new monitoring and alerting system designed to proactively alert our partners to any delays in inbound or outbound email processing for Reflexion Total Control (RTC), RADAR and RTC Encryption.  Our new “System Status” page will also track the availability of our user…

  • HIPAA Deadline is here: Subcontractor Business Associate Agreement

    Original Author: Scott Barlow - Posted October 2nd 2013

    The HIPAA deadline is here, covered entities and business associates must be in compliance with the HIPAA Omnibus Rule. To all of our partners (aka Business Associates) out there, make sure you have a Business Associate Agreement in place with your healthcare customers as well as your subcontractors. If you need Reflexion's subcontractor agreement, please contact…