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iView Setup network configuration.

I may be missing something really simple, or misunderstand the intended use of iView 2.0.

I installed this in a Hyper-V server, then according to the guide I needed to go to 172.16.16.18. I thought this must be a mistake so I checked for used IP's in my DHCP range and found none.

Most of my network is in a simple 192.160.0.0/24 segment so I fired up a workstation VM and set a static address to 172.16.16.100. Now I could get to the iView configuration web page.

Then it prompts me for network configuration for WAN port B. I'm not sure what this is, since I thought it would just be using a simple connection to my Sophos UTM 9. I tried putting 192.168.0.0/24 info in the fields but it give me "Incorrect Configuration" when I click "Save Changes".

What am I missing here?

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0 sachingurung over 7 years ago

Hi Matt,

Please show me a picture of this page. I guess the IP address your should try here is the WAN interface IP address on the UTM; generally eth1 on UTM.

Thanks

Sachin Gurung
Team Lead | Sophos Technical Support
Knowledge Base | @SophosSupport | Video tutorials
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0 Matt Davis over 7 years ago in reply to sachingurung

The WAN interface of my UTM is DHCP.

What I'm trying to leverage iView for, is to generate daily internet usage reports and such. I figured this would just connect to the UTM via the management address and do it's thing once configured.
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0 Matt Davis over 7 years ago in reply to Matt Davis

Incorrect Configuration

I get the same message if I enter my UTM's current eth2 (WAN) IP information in.

I only gave this iView server one NIC on my internal network, does it require more?
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0 Matt Davis over 7 years ago in reply to Matt Davis

Anyone? Am I just "misusing" this software?
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0 RyanMatthews over 7 years ago

I am having the exact same issue. Hopefully someone from Sophos can point us in the right direction.
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0 OldSchool over 7 years ago in reply to Matt Davis

I just set this up on a stand alone box (with one NIC), I had the same issue with the first install, so I added a second NIC and once it installed, I was able to log in using the first ip 172.16.16.whatever and set the 2nd NIC to the LAN IP I wanted it to be ex. 192.168.4.12 then I was able to see it on my LAN, and use it.

HTH

KCI
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0 DouglasFoster over 6 years ago in reply to Matt Davis

I found tbis very confusing and frustrating as well. This is much eaer to do from the console window. Ihad to ask support for the password - I thonk it is admin. The console window has a simple menu. Which makes sense. Tbe web page wizard assumes that you have multiple nics - I think 4. Wnen I thought it was repeating a question it qas actually asking about the next nic. At any rate, from the console I configured exactly what I wanted.

Xg setup was similar.
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