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Unable to update from 9.300-5

I only have one update available which will allow me to upgrade from 9.300-5 to 3.100-2 but the system isn't recognizing the update. I have uploaded manually and still no luck. I have checked the file structure and it is going into /var/up2date/sys

When I run the auisys.plx manually it doesn't even look like it checks that folder for an update.

Has anyone else experienced this problem?

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0 scorpionking over 10 years ago
I don't think that it will be helpfull to update from 9.300 to 3.100... ;-)

How is your automatic update configured?
What does the Up2Date log state?
Have you downloaded all necessary up2date files?
----------
Sophos user, admin and reseller.
Private Setup:

XG: HPE DL20 Gen9 (Core i3-7300, 8GB RAM, 120GB SSD) | XG 18.0 (Home License) with: Web Protection, Site-to-Site-VPN (IPSec, RED-Tunnel), Remote Access (SSL, HTML5)

UTM: 2 vCPUs, 2GB RAM, 50GB vHDD, 2 vNICs on vServer (KVM) | UTM 9.7 (Home License) with: Email Protection, Webserver Protection, RED-Tunnel (server)
0 BAlfson over 10 years ago
Jon, I'm not sure why you're having a problem. If you're not using High Availability, try, as root, the following.

Confirm that the directory is empty:
cd /var/up2date/sys
ls -l

Download and prepare for installation:
wget ftp.astaro.com/.../u2d-sys-9.300005-301002.tgz.gpg
wget ftp.astaro.com/.../u2d-sys-9.301002-302002.tgz.gpg
wget ftp.astaro.com/.../u2d-sys-9.302002-303002.tgz.gpg
wget ftp.astaro.com/.../u2d-sys-9.303002-304009.tgz.gpg
/sbin/auisys.plx --showdesc

Then install in WebAdmin.

Cheers - Bob
Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
0 TerminatorTerminator over 10 years ago

i have tried the same procedure but:

Installing up2date package version 9.304009
  Verifying up2date package signature
  Unpacking installation instructions
  Unpacking up2date package container
  Running pre-installation checks
  Starting up2date package installation
    Testing install package: libaviraglue-9.30-1.g28d2430.rb1.i686.rpm         OK
    Testing install package: libopenssl1_0_0-1.0.1j-1.gddc1804.rb3.i686.rpm    OK
    Testing install package: libopenssl1_0_0_httpproxy-1.0.1j-1.gddc1804.rb3.i686.rpm OK
    Testing install package: libply-splash-core2-0.8.8_git201309032142-5.17.1322.g0e019d3.rb1.i686.rpm OK
    Testing install package: libply-splash-graphics2-0.8.8_git201309032142-5.17.1322.g0e019d3.rb1.i686.rpm OK
    Testing install package: libply2-0.8.8_git201309032142-5.17.1322.g0e019d3.rb1.i686.rpm OK
    Testing install package: cm-nextgen-agent-9.30-19.gf9c7fd4.rb1.i686.rpm    OK
    Testing install package: firmware-wifi-9300-0.181842907.gf5650af.rb3.i586.rpm Failed!
Up2Date package installation failed: An error occured during the RPM pre-installation test (1)
Please review the log file for further information.

what can i do?
0 BAlfson over 10 years ago

Did you confirm that the /var/up2date/sys directory was empty before downloading the Up2Dates? In any case, I would download the u2d-sys-9.303002-304009.tgz.gpg file again, making sure there isn't already one in /var/up2date/sys.

Cheers - Bob

Sophos UTM Community Moderator
Sophos Certified Architect - UTM
Sophos Certified Engineer - XG
Gold Solution Partner since 2005

MediaSoft, Inc. USA
0 TerminatorTerminator over 10 years ago

yes, but i solved the problem now with a fresh installation auf 9.3 with installing the backup config file