Sophos Community
Site
User
Site
Search
User
Community & Product Forums
Sophos Endpoint
Sophos Firewall
Sophos Central
Sophos Factory
Sophos Mobile
Sophos Cloud Optix
Sophos Sensor
Sophos Switch
Sophos Wireless
Sophos Email
UTM Firewall
Community Blogs & Events
Sophos Community Blog
Community Security Blog
Product Documentation Blog
Application Control
Getting Started
Sophos Partners
Sophos Partners Group
Member Recognition
Community Leaderboards
More
Cancel
Product Documentation
Product Documentation Blog
Documentation changes for the weeks of March 14th
Blog
Feedback
Discussions
Leaderboards
Feedback
Members
More
Cancel
New
Product Documentation requires membership for participation - click to join
Documentation changes for the weeks of March 14th
Subscribe by email
More
Cancel
Share
Subscribe by email
More
Cancel
Related
Recommended
R@DocSupport
21 Mar 2022
This blog post will list the main changes in our product documentation and knowledge base.
Table of Contents
Sophos Firewall
Sophos Switch
UTM
ZTNA
Central Email
Central
Endpoint
Mobile
Phish Threat
SafeGuard
Cloud Optix
Sophos Firewall
New
How-to: Turn on Security Heartbeat
18.5 -
https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/SophosCentral/SecurityHeartbeatOverview/EnableHeartbeat/
Information about How the Xfrm interface sequence number is assigned.
KB-000043833 Sophos Firewall: How is the Xfrm interface sequence number assigned?
Updated
Difference required between XFRM and listening interface MTU for FastPath offload
19.0 -
https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Network/Interfaces/NetworkPhysicalInterfacesEdit/
Sophos Connect video addition
19.0 -
https://docs.sophos.com/nsg/sophos-firewall/19.0/Help/en-us/webhelp/onlinehelp/AdministratorHelp/VPN/RemoteAccessVPN/VPNIPsecSophosConnectClient/
18.5 -
https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/VPN/RemoteAccessVPN/VPNSConProvisioningFile/
Added hardware table differences for RED
18.5 -
https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/SystemServices/RED/RED50vsRED60Behavior/
Update URL limit in groups
18.5 -
https://docs.sophos.com/nsg/sophos-firewall/18.5/Help/en-us/webhelp/onlinehelp/AdministratorHelp/Web/URLGroups/WebURLGroupAdd/
The firewall rule screenshot was modified to correct the "Services" parameter. Added a note to ensure that the WAN and LAN interfaces are not in the same network.
KB-000035921 Sophos Firewall: Configure a direct proxy when not the gateway device
Ongoing internet issue for multiple PPPoE connections
KB-000043831 Advisory: Sophos Firewall: Internet is not working in SFOS 18.5 MR-2 when there are multiple PPPoE connections
Added XFRM as one of the reserved interface names.
KB 000043789: Sophos Firewall: Restrictions on values allowed in renaming an interface
Sophos Switch
Updated
Switch password info
https://docs.sophos.com/nsg/switch/help/en-us/userGuide/installation/managementInterface/#management-interface-and-default-values
UTM
New
Provides information regarding Sophos UTMnot being impacted by CVE-2021-43527.
KB-000043620 Sophos UTM: Is Sophos UTM affected by CVE-2021-43527?
Can Japanese strings (2-byte characters) be used in Mail Protection?
KB-000043835 Sophos UTM: Can Japanese strings (2-byte characters) be used in Mail Protection?
ZTNA
Added turning off tamper protection as the first step.
KB 000043626: Sophos Zero Trust Network Access: Sign out from ZTNA agent
Central Email
Updated
Resolved advisory
KB-000043838 Advisory: Sophos Central Email - Mailflow rules random email delays
Central
New
Provides an answer to the issue when the "New firewall registered with Sophos Central." doesn't appear in Alert.
KB-000043622 Sophos Central: Alert "New firewall registered with Sophos Central." doesn't appear in Alert
Provides information about the behavior of the "Use my own training" option for Sophos Central - Phish threat campaign feature
KB-000043834 Sophos Central: Behavior of the "Use my own training" option for the customer
Updated
Maintenance advisory
KB-000040083 Advisory: Sophos Central Maintenance scheduled for Saturday, March 19th, 2022
Added a specific section for controlled updates
KB-000043550 Sophos Intercept X for Windows: Product architecture changes
Updated note advising that the SophosSAVICLI tool be replaced by CQ 2022
KB-000043480 Sophos Central: Scanning options with SophosSAVICLI
Updated content regarding the use of filters
KB-000035422 Sophos Central: Admin AD Sync Utility filters
Fixed the broken link that points to the documentation page Stop detecting an exploit.
KB 000039000: Sophos Central Enterprise and Partner Dashboards: Unable to add an 'Exploit Mitigation' exclusion entry within a Global Policy
Endpoint
New
New article regarding failed SAV for Linux deployment using minipkgs
KB-000043837 Sophos Anti-Virus for Linux - Deployment of SAV via previous minipkg fails since SAV release 9.17.2
Updated
Added a note that a deployment package is only supported for the SAV for Linux release for which it was created
KB-000034603 Sophos Anti-Virus for Linux: Create a deployment package by using mkinstpkg
Updated the SAV 9 and 10 retirement dates under Linux.
KB 000034756: Sophos Endpoint and Server Protection: Retirement calendar for supported platforms and operating systems
Attached the March 2022 V1 file.
KB 000034074: Sophos Enterprise Console and Sophos Central: Supported Windows Endpoint and Server Platforms
Mobile
Updated
Resolved advisory
KB-000043841 Advisory - Sophos Mobile: Renewing APNS certificate does not work
Phish Threat
Updated
Updated the steps in configuring Phish Threat with Office 365
KB-000037983 Phish Threat V2: IP addresses and domains to include in the allow list
SafeGuard
Updated
The download URL for the WinPE SGN ISO has been fixed and updated.
KB-000033663 SafeGuard Enterprise: Recover data from a volume-based encrypted SafeGuard Device Encryption client
Updated KBAs regarding engine builds
KB-000043759 SafeGuard File Encryption: Engine build 37 for SafeGuard 8.1.x and 8.3.x
KB-000038604 SafeGuard File Encryption: Engine build 23 for SafeGuard 8.1.x
KB-000038831 SafeGuard File Encryption: Engine build 24 for SafeGuard 8.1.x
KB-000038857 SafeGuard File Encryption: Engine build 25 for SafeGuard 8.1.x
KB-000038973 SafeGuard File Encryption: Engine build 27 for SafeGuard 8.1.x / 8.2.x
KB-000039027 SafeGuard File Encryption: Engine build 28 for SafeGuard 8.1.x / 8.2.x
KB-000039143 Safeguard File Encryption: Engine build 30 for SafeGuard 8.1.x / 8.2.x
KB-000041928 SafeGuard File Encryption: Engine build 34 for SafeGuard 8.1.x / 8.2.x / 8.3x
KB-000036282 SafeGuard Enterprise: Supported clients on Windows 10 versions
KB-000038421 Safeguard Enterprise: File Encryption Engine updates for versions 8.10 / 8.20 / 8.30
Cloud Optix
Udpated
Search field names: Many updates, additions and corrections.
https://docs.sophos.com/pcg/optix/help/en-us/MonitorAlerts/Search/FieldNames/index.html
Policies: very minor updates – nothing worth mentioning.
https://docs.sophos.com/pcg/optix/help/en-us/Configuration/Policies/PoliciesCustomize/index.html
https://docs.sophos.com/pcg/optix/help/en-us/Configuration/Policies/AWSResourcesScanned/index.html
IAM Visualization: modified to cater for the addition of Azure assets to the IAM visualization feature.
https://docs.sophos.com/pcg/optix/help/en-us/MonitorAlerts/IAMVisualization/index.html