Failed to deploy SSVM: Failed to find public IP address

Hey Mike,

I got the same issue too. But I sorted out myself later.

This is something related with Distributed-Switch we are using. A QUICK FIX: After seeing your Security VM has been created in vCenter, you need to assign Network Interface manually before SVM installer getting communication timeout. 

Hope this helps.

Cheers,

Nick

Morning all, 

As Stephen said there is a fix for this coming out soon. This will be in version 1.0.1 which is just coming to the end of development/testing. 
Please keep an eye out for the update, I will also post a new message on the forum to let you know 

Thanks 

Mark 

I am also having this issue.  Is there any other workaround as manually changing the Network Label for the VM for each network isn't working for me, I still get the timeout.

Is there a release date for the new version?  The fact that the product doesn't work with a major component of VMWare doesn't bode well for the product as a whole!

Hello 

We are aiming for the release to be out in the 1st couple of weeks of June. 

I will keep you all updated when I have concrete deployment dates, thank you for being patient. 

Mark 

Hello 

We are aiming for the release to be out in the 1st couple of weeks of June. 

I will keep you all updated when I have concrete deployment dates, thank you for being patient. 

Mark 

Can you please provide an update on the release of this update as I too can't deploy due to this issue.

Hello XSport Fitness , Ray White , keef2506 & Ben Boldeman 

We are starting deployment today following our standard staged deployment process.

Today is to our internal machines with full GA on the 28th July. 

Thank you for your patience and continued support for this new product. 

Mark 

Mark,

Thank you for the update.  We are definitely itching to try out this new release to resolve this issue.  Please post again if you would when its GA.  Thanks!!!

Mike

Hello all, 

The 1.0.1 release is now GA. You will be able to rerun the GVM thin installer and insert a fail over SVM IP address.

Thanks 

Mark 

Mark Thanks for this update.

Is this a new download/installer, can you provide a link?

Thanks!

I too can only see version 1.0 (sve_esxi_sfx_1_0) as available for download.

Hello Ben Boldeman XSport Fitness 

The 1.0.1 release is currently available within Sophos Centrals "Protect Devices" page (https://cloud.sophos.com/manage/server/downloads) and for SEC it is in My Sophos 

(https://www.sophos.com/en-us/support/downloads/standalone-installers/sophos-for-virtual-environments.aspx)

We do only display the 1st couple of version numbers but rest assured it is version 1.0.1.

To clarify, this update does include a fix to address an issue that can occur with distributed port groups. A future release will allow customers to specify multiple SVMs a Guest Virtual Machine can connect to. 

Thanks 

Mark