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Sophos SVE - How to find out, on which VM an Incident happened?

Dear community

I've been struggling with the fact, that if there has happened an Incident on a VM which is protected by a SSVM there was no Information in Sophos Central in which VM this Incident really happened. Sophos Central reports the Incident to have happened on the corresponding SSVM. If this SSVM covers for example 30 virtual Machine, you have no additional information on which of those 30 VMs this incident really happened.

Now, after some investigating here is the solution:

To find out, on which Machine the Incident really happend, you need to go to the Console of the corresponding SSVM. The relevant informations you'll find in the file sophosmgmtd.log:

sophos@ssvm-02:/$ sudo cat /opt/sophos-av/log/sophosav/sophosmgmtd.log | grep Administrator\Desktop\
2017-04-03 09:34:08,680 INFO sophosmgmtd.adapters.AVAdapter: Reporting threat EICAR-AV-Test detected at server01 (x.x.x.x)/C:\Users\Administrator\Desktop\test.bat (canCleanup=True, rebootRequired=False, finalResult=6, action=116) with <?xml version="1.0" encoding="utf-8"?><notification description="Found 'EICAR-AV-Test' in "server01 (x.x.x.x)/C:\Users\Administrator\Desktop\test.bat"" timestamp="20170403 093408" type="sophos.mgt.msg.event.threat" xmlns="www.sophos.com/.../Event"><user domain="local" userId="root"/><threat id="Te96e4035bd296eb868ce3c32dcb467e3" idSource="Tmd5(dis,vName,path)" name="EICAR-AV-Test" scanType="201" status="300" type="1"><item file="C:\Users\Administrator\Desktop\test.bat" path="server01 (x.x.x.x)/"/>
<action action="116"/></threat></notification>

Does maybe anybody know, whether there is a more comfortable way to find out on which VM an Incident happened?



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  • Hello 

    In Sophos Central you can view in the Events Report page all the events that have happened on the Guest Virtual Machines protected by that SVM. 

    The User column has the GVM machine name at the start, so in the case of the example below the GVM is call DESKTOP-P9100SM

     

    And a close up version:

     

  • Thanks for your feedback. From my perspective it's absolutely necessary to find this at the place, where it's most obvious to be found. This Information should be placed here: 

     

    It's a nice-to-have, to have this Information also in Management-Level Report, but this is definitely not the first place, a Sysadmin would search this information in case of an incident!

    Please send me Spam gueselkuebel@sg-utm.also-solutions.ch

  • Thanks for the information, i will add to the list of possible enhancements. 

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