Need help urgent ican not installed clear fr new sophos console

Dear Support and admin, 

I have problem with sophos instalation, i have problem like below:

Class not registered

----- [outer exception] -----
-- error: 0x80040154
-- facility: Custom (Defined by the interface)

at struct IUnknown *__cdecl bl::SystemEnviroment::CreateInstanceOnServer(const struct _GUID &,const struct _GUID &,class std::basic_string<wchar_t,struct std::char_traits<wchar_t>,class std::allocator<wchar_t> >)
at class ATL::CComPtr<struct ISMT_CoreServices2> __cdecl bl::CreateCoreServices(const class std::basic_string<wchar_t,struct std::char_traits<wchar_t>,class std::allocator<wchar_t> > &)
at int __cdecl Run(int,class bl::CommandLine,enum bl::ConsoleType::Type)
at int __stdcall wWinMain(struct HINSTANCE__ *,struct HINSTANCE__ *,wchar_t *,int)

Please help me to solve this emidiatelly, i have problem about half a year, that can not using sophos.

Thanks

Bgrds

Rifan