Cannot update Recommended subscription

Hello Enes,

according to the details it did update 26 hour ago. Please check the SUMTrace log - see for example this thread for more information.

Christian

The problem is still going on...

Please help me to resolve the problem...

Hello Enes,

if it's not clear from the other posts: First of all, unless you are already familiar with reading the logs you'll likely miss the actual error. Secondly, this kind of update errors occurs early in the updating cycle.
Please show a cycle from its start (and ideally upload the log, screenshots can't be searched).

Christian 

Thanks for your reply. I fixed the problem in "Default policy" by resetting the same path "\\ ServerSOPHOS \ SophosUpdate" to "secondary server", and  it's working.

Thank you .

Enes.

Thanks for your reply. I fixed the problem in "Default policy" by resetting the same path "\\ ServerSOPHOS \ SophosUpdate" to "secondary server", and  it's working.

Thank you .

Enes.