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Generic-C detected by firewall not Sophos Endpoint

We have Sophos Endpoint Protection installed on all of our workstations. 4 times we've received alerts that our firewall has detected C2/generic-C at /usr/sbin/mDNSresponder. We've wiped the laptop and reisntalled each time, but we're losing faith in the veracity of this alert. Why isn't Sophos Endpoint Protection detecting anything while the firewall is?



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