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Service Control Manager 7031 - Sophos Agent terminated unexpectedly

Alexander S

Hello,

our sophos Agent on our server crashes from time to time. I set the LogLevel to "2", but can't find a hint.
It happens on different Systems, at different times. 

The crash occurs at 13:28:14 (last line). I also downloaded procdump, I'll post as soon as it happens again.

Has anybody a suggestion? Thanks!

 

22.06.2017 13:27:57 0A18 I SOF: C:\ProgramData/Sophos/Remote Management System/3/Agent/Logs/Agent-20170622-112757.log
22.06.2017 13:27:57 0A18 I Sophos Management Agent 4.1.0.140 starting...
22.06.2017 13:27:57 0A18 T Starting adapter manager...
22.06.2017 13:27:57 0A18 I Starting AdapterManager ...
22.06.2017 13:27:57 0A18 T Entering void AdapterMonitor::Init(IEnvironment * env, IAdapterManager * adapterManager , ILoader * adapterLoader)
22.06.2017 13:27:57 0A18 T CpuUsageMonitorDataProvider::GetNumberOfProcessor(): number of processors = 2
22.06.2017 13:27:57 0A18 T Starting CPU usage monitor...
22.06.2017 13:27:57 0AF0 T +++ class AdapterManager::AdapterMonitor derived from BasicThreadHelper: starting.
22.06.2017 13:27:57 0AF0 T Entering AdapterMonitor::Process(void)
22.06.2017 13:27:57 0AF0 I Starting AdapterMonitor thread ...
22.06.2017 13:27:57 0AF0 T AdapterMonitor::UpdateAdapters() : something changed in config
22.06.2017 13:27:57 0AF0 T Entering void AdapterMonitor::ReadAdaptersFromConfig()
22.06.2017 13:27:57 0AF0 T Entering GetAdapterList()
22.06.2017 13:27:57 0AF0 T Entering void AdapterMonitor::LoadAllAdapters()
22.06.2017 13:27:57 0AF0 T Entering GetAdapterList()
22.06.2017 13:27:57 0AF0 I Loading new adapters: 4 registered adapters; 0 loaded adapters.
22.06.2017 13:27:57 0AF0 I Detected new adapter ALC.
22.06.2017 13:27:57 0AF0 T Entering void AdapterManager::LoadAdapter( std::string& ALC, std::string& C:\Program Files (x86)\Sophos\AutoUpdate\AUAdapter.dll)
22.06.2017 13:27:57 0AF0 I Loading adapter ALC ...
22.06.2017 13:27:57 0AF0 T Loading adapter DLL C:\Program Files (x86)\Sophos\AutoUpdate\AUAdapter.dll
22.06.2017 13:27:57 0AF0 T Loaded adapter DLL C:\Program Files (x86)\Sophos\AutoUpdate\AUAdapter.dll
22.06.2017 13:27:57 0AF0 T Getting adapter version for ALC
22.06.2017 13:27:57 0AF0 T Getting adapter factory for ALC
22.06.2017 13:27:57 0AF0 T AdapterManager::Services - constructing
22.06.2017 13:27:57 0AF0 T Services::InitStorage()
22.06.2017 13:27:57 0AF4 T +++ class RMS::CpuUsageMonitor derived from BasicThreadHelper: starting.
22.06.2017 13:27:57 0AF4 T CpuUsageMonitorDataProvider::GetTime(): count = 23164598
22.06.2017 13:27:57 0AF4 T CpuUsageMonitorDataProvider::GetTime(): frequency = 2727801
22.06.2017 13:27:57 0AF4 T CpuUsageMonitorDataProvider::GetTime(): time = 8492 ms
22.06.2017 13:27:57 0AF4 T CpuUsageMonitorDataProvider::GetTotalProcessCpuUsage(): process kernel time = 15 ms
22.06.2017 13:27:57 0AF4 T CpuUsageMonitorDataProvider::GetTotalProcessCpuUsage(): process user time = 31 ms
22.06.2017 13:27:57 0AF4 T CpuUsageMonitorDataProvider::GetTotalProcessCpuUsage(): process time = 46 ms
22.06.2017 13:27:57 0AF0 T StateObserver::StateObserver()
22.06.2017 13:27:57 0AF0 T EventObserver::EventObserver()
22.06.2017 13:27:57 0AF0 T ActionOutcomeObserver created for ALC
22.06.2017 13:27:57 0AF0 T EventObserver::~EventObserver()
22.06.2017 13:27:57 0AF0 T StateObserver::~StateObserver()
22.06.2017 13:27:57 0AF0 T EventObserver::~EventObserver()
22.06.2017 13:27:57 0AF0 T StateObserver::~StateObserver()
22.06.2017 13:27:57 0AF0 T Initialising adapter factory.
22.06.2017 13:27:57 0AF0 I SAUAdapter - SAU RegistryWatcher: Failed to open registry key SOFTWARE\Sophos\AutoUpdate\UpdateStatus\Details with error 2
22.06.2017 13:27:57 0AF0 I SAUAdapter - SAU IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
22.06.2017 13:27:57 0AF0 T Services::GetAdapterData()
22.06.2017 13:27:57 0AF0 T Services::ValidateAdapterDataName()
22.06.2017 13:27:57 0AF0 T Services::GetPersistentStore()
22.06.2017 13:27:57 0B08 I SAUAdapter - SAU IPCListener::Wait started
22.06.2017 13:27:57 0B08 I SAUAdapter - SAU IPCListener::Wait Waiting for more messages
22.06.2017 13:27:57 0AF0 T Services::GetAdapterData()
22.06.2017 13:27:57 0AF0 T Services::ValidateAdapterDataName()
22.06.2017 13:27:57 0AF0 T Services::GetPersistentStore()
22.06.2017 13:27:57 0B04 I SAUAdapter - SAU AdapterImpl: Notifying agent of configuration change
22.06.2017 13:27:57 0B04 I SAUAdapter - SAU AdapterImpl: Notifying agent of status change: <?xml version="1.0" encoding="utf-8" ?><status xmlns="com.sophos\mansys\status" type="sau"><CompRes xmlns="com.sophos\msys\csc" Res="Same" RevID="{B9DEE415-F26F-4AB4-A38A-3F2972D68334}" policyType="1" /><autoUpdate xmlns="www.sophos.com/.../AutoUpdateStatus.xsd"><endpoint id="503dac43-3d8a-57d3-bf15-49a11a2744d8" /></autoUpdate></status>
22.06.2017 13:27:58 0AF0 I SAUAdapter - SAU Intelligent updating using port 51235
22.06.2017 13:27:58 0AF0 I SAUAdapter - SAU Returning Adapter: 01599A90
22.06.2017 13:27:58 0AF0 T Initialised adapter factory.
22.06.2017 13:27:58 0AF0 T Registering State Observer
22.06.2017 13:27:58 0AF0 I SAUAdapter - SAU RegisterStateObserver : 01EED888
22.06.2017 13:27:58 0AF0 I SAUAdapter - SAU RegisterConfigStateObserver : 01EED88C
22.06.2017 13:27:58 0AF0 T Registering Event Observer
22.06.2017 13:27:58 0AF0 I SAUAdapter - SAU RegisterEventObserver : 01EED8B0
22.06.2017 13:27:58 0AF0 T Registering Action Outcome Observer
22.06.2017 13:27:58 0AF0 I Adapter ALC has been loaded successfully.
22.06.2017 13:27:58 0AF0 I Detected new adapter SAV.
22.06.2017 13:27:58 0AF0 T Entering void AdapterManager::LoadAdapter( std::string& SAV, std::string& C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SAVAdapter.dll)
22.06.2017 13:27:58 0AF0 I Loading adapter SAV ...
22.06.2017 13:27:58 0AF0 T Loading adapter DLL C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SAVAdapter.dll
22.06.2017 13:27:58 0AF0 T Loaded adapter DLL C:\Program Files (x86)\Sophos\Sophos Anti-Virus\SAVAdapter.dll
22.06.2017 13:27:58 0AF0 T Getting adapter version for SAV
22.06.2017 13:27:58 0AF0 T Getting adapter factory for SAV
22.06.2017 13:27:58 0AF0 T AdapterManager::Services - constructing
22.06.2017 13:27:58 0AF0 T Services::InitStorage()
22.06.2017 13:27:58 0AF0 T StateObserver::StateObserver()
22.06.2017 13:27:58 0AF0 T EventObserver::EventObserver()
22.06.2017 13:27:58 0AF0 T ActionOutcomeObserver created for SAV
22.06.2017 13:27:58 0AF0 T EventObserver::~EventObserver()
22.06.2017 13:27:58 0AF0 T StateObserver::~StateObserver()
22.06.2017 13:27:58 0AF0 T EventObserver::~EventObserver()
22.06.2017 13:27:58 0AF0 T StateObserver::~StateObserver()
22.06.2017 13:27:58 0AF0 T Initialising adapter factory.
22.06.2017 13:27:58 0AF0 D SAVXP Adapter: SavAdapter created
22.06.2017 13:27:58 0AF0 T SAVXP Adapter: Entering SAVConfig::CSAVConfigData::CSAVConfigData
22.06.2017 13:27:58 0AF0 T SAVXP Adapter: Entering SAVConfig::CSAVConfigData::CSAVConfigData
22.06.2017 13:27:58 0AF0 T SAVXP Adapter: Entering SAVConfig::CSAVConfigData::CSAVConfigData
22.06.2017 13:27:58 0AF0 T Services::GetAdapterData()
22.06.2017 13:27:58 0AF0 T Services::ValidateAdapterDataName()
22.06.2017 13:27:58 0AF0 T Services::GetPersistentStore()
22.06.2017 13:27:58 0AF0 T Services::GetAdapterData()
22.06.2017 13:27:58 0AF0 T Services::ValidateAdapterDataName()
22.06.2017 13:27:58 0AF0 T Services::GetPersistentStore()
22.06.2017 13:27:58 0AF0 D SAVXP Adapter: ... Loading configuration
22.06.2017 13:27:58 0AF0 T SAVXP Adapter: Entering SAVConfig::CSAVConfigData::CSAVConfigData
22.06.2017 13:27:58 0AF0 D SAVXP Adapter: Node quarantineManager does not exist
22.06.2017 13:27:58 0AF0 D SAVXP Adapter: SAVPolicy::SetPolicy::m_isQMReportedInStatusSetInPolicy value is assigned to 0
22.06.2017 13:27:58 0AF0 T SAVXP Adapter: Entering SAVConfig::CSAVConfigData::~CSAVConfigData
22.06.2017 13:27:58 0AF0 T SAVXP Adapter: Policy::ReapplyStoredPolicy(): from SAVAdapterConfig
22.06.2017 13:27:58 0AF0 T Services::GetAdapterData()
22.06.2017 13:27:58 0AF0 T Services::ValidateAdapterDataName()
22.06.2017 13:27:58 0AF0 T Services::GetPersistentStore()
22.06.2017 13:27:58 0AF0 T Services::GetAdapterData()
22.06.2017 13:27:58 0AF0 T Services::ValidateAdapterDataName()
22.06.2017 13:27:58 0AF0 T Services::GetPersistentStore()
22.06.2017 13:27:58 0AF0 D SAVXP Adapter: ... Loading configuration
22.06.2017 13:27:58 0AF0 T SAVXP Adapter: Policy::ReapplyStoredPolicy(): from APPCAdapterConfig
22.06.2017 13:27:58 0AF0 T Services::GetAdapterData()
22.06.2017 13:27:58 0AF0 T Services::ValidateAdapterDataName()
22.06.2017 13:27:58 0AF0 T Services::GetPersistentStore()
22.06.2017 13:27:58 0AF0 T Services::GetAdapterData()
22.06.2017 13:27:58 0AF0 T Services::ValidateAdapterDataName()
22.06.2017 13:27:58 0AF0 T Services::GetPersistentStore()
22.06.2017 13:27:58 0AF0 D SAVXP Adapter: ... Loading configuration
22.06.2017 13:27:58 0AF0 T SAVXP Adapter: Policy::ReapplyStoredPolicy(): from TPAdapterConfig
22.06.2017 13:27:58 0AF0 T Services::GetAdapterData()
22.06.2017 13:27:58 0AF0 T Services::ValidateAdapterDataName()
22.06.2017 13:27:58 0AF0 T Services::GetPersistentStore()
22.06.2017 13:27:58 0AF0 T Services::GetAdapterData()
22.06.2017 13:27:58 0AF0 T Services::ValidateAdapterDataName()
22.06.2017 13:27:58 0AF0 T Services::GetPersistentStore()
22.06.2017 13:27:58 0AF0 D SAVXP Adapter: ... Loading configuration
22.06.2017 13:27:58 0AF0 T SAVXP Adapter: Policy::ReapplyStoredPolicy(): from DATCAdapterConfig
22.06.2017 13:27:58 0AF0 T Services::GetAdapterData()
22.06.2017 13:27:58 0AF0 T Services::ValidateAdapterDataName()
22.06.2017 13:27:58 0AF0 T Services::GetPersistentStore()
22.06.2017 13:27:58 0AF0 T Services::GetAdapterData()
22.06.2017 13:27:58 0AF0 T Services::ValidateAdapterDataName()
22.06.2017 13:27:58 0AF0 T Services::GetPersistentStore()
22.06.2017 13:27:58 0AF0 D SAVXP Adapter: ... Loading configuration
22.06.2017 13:27:58 0AF0 T SAVXP Adapter: Policy::ReapplyStoredPolicy(): from DEVCAdapterConfig
22.06.2017 13:27:58 0AF0 T Initialised adapter factory.
22.06.2017 13:27:58 0AF0 T Registering State Observer
22.06.2017 13:27:58 0AF0 D SAVXP Adapter: RegisterStateObserver : 01EF1D88
22.06.2017 13:27:58 0AF0 D SAVXP Adapter: RegisterConfigStateObserver : 01EF1D8C
22.06.2017 13:27:58 0AF0 T Registering Event Observer
22.06.2017 13:27:58 0AF0 D SAVXP Adapter: RegisterEventObserver : 01EF1DB0
22.06.2017 13:27:58 0AF0 T Registering Action Outcome Observer
22.06.2017 13:27:58 0AF0 I Adapter SAV has been loaded successfully.
22.06.2017 13:27:58 0AF0 I Detected new adapter SED.
22.06.2017 13:27:58 0AF0 T Entering void AdapterManager::LoadAdapter( std::string& SED, std::string& C:\Program Files\Sophos\Endpoint Defense\SEDAdapter.dll)
22.06.2017 13:27:58 0AF0 I Loading adapter SED ...
22.06.2017 13:27:58 0AF0 T Loading adapter DLL C:\Program Files\Sophos\Endpoint Defense\SEDAdapter.dll
22.06.2017 13:27:58 0AF0 T Loaded adapter DLL C:\Program Files\Sophos\Endpoint Defense\SEDAdapter.dll
22.06.2017 13:27:58 0AF0 T Getting adapter version for SED
22.06.2017 13:27:58 0AF0 T Getting adapter factory for SED
22.06.2017 13:27:58 0AF0 T AdapterManager::Services - constructing
22.06.2017 13:27:58 0AF0 T Services::InitStorage()
22.06.2017 13:27:58 0AF0 T StateObserver::StateObserver()
22.06.2017 13:27:58 0AF0 T EventObserver::EventObserver()
22.06.2017 13:27:58 0AF0 T ActionOutcomeObserver created for SED
22.06.2017 13:27:58 0AF0 T EventObserver::~EventObserver()
22.06.2017 13:27:58 0AF0 T StateObserver::~StateObserver()
22.06.2017 13:27:58 0AF0 T EventObserver::~EventObserver()
22.06.2017 13:27:58 0AF0 T StateObserver::~StateObserver()
22.06.2017 13:27:58 0AF0 T Initialising adapter factory.
22.06.2017 13:27:58 0AF0 I SedAdapter: Initialising
22.06.2017 13:27:58 0AF0 T Services::GetAdapterData()
22.06.2017 13:27:58 0AF0 T Services::ValidateAdapterDataName()
22.06.2017 13:27:58 0AF0 T Services::GetPersistentStore()
22.06.2017 13:27:58 0AF0 W Services::GetAdapterData(), data item name policy is unknown
22.06.2017 13:27:58 0AF0 I SedAdapter: Initialization complete
22.06.2017 13:27:58 0AF0 T Initialised adapter factory.
22.06.2017 13:27:58 0AF0 T Registering State Observer
22.06.2017 13:27:58 0AF0 I SED adapter registering state observer
22.06.2017 13:27:58 0AF0 T Registering Event Observer
22.06.2017 13:27:58 0AF0 T Registering Action Outcome Observer
22.06.2017 13:27:58 0AF0 I Adapter SED has been loaded successfully.
22.06.2017 13:27:58 0AF0 I Detected new adapter SWC.
22.06.2017 13:27:58 0AF0 T Entering void AdapterManager::LoadAdapter( std::string& SWC, std::string& C:\Program Files (x86)\Sophos\Sophos Anti-Virus\Web Control\SWCAdapter.dll)
22.06.2017 13:27:58 0AF0 I Loading adapter SWC ...
22.06.2017 13:27:58 0AF0 T Loading adapter DLL C:\Program Files (x86)\Sophos\Sophos Anti-Virus\Web Control\SWCAdapter.dll
22.06.2017 13:27:58 0AF0 T Loaded adapter DLL C:\Program Files (x86)\Sophos\Sophos Anti-Virus\Web Control\SWCAdapter.dll
22.06.2017 13:27:58 0AF0 T Getting adapter version for SWC
22.06.2017 13:27:58 0AF0 T Getting adapter factory for SWC
22.06.2017 13:27:58 0AF0 T AdapterManager::Services - constructing
22.06.2017 13:27:58 0AF0 T Services::InitStorage()
22.06.2017 13:27:58 0AF0 T StateObserver::StateObserver()
22.06.2017 13:27:58 0AF0 T EventObserver::EventObserver()
22.06.2017 13:27:58 0AF0 T ActionOutcomeObserver created for SWC
22.06.2017 13:27:58 0AF0 T EventObserver::~EventObserver()
22.06.2017 13:27:58 0AF0 T StateObserver::~StateObserver()
22.06.2017 13:27:58 0AF0 T EventObserver::~EventObserver()
22.06.2017 13:27:58 0AF0 T StateObserver::~StateObserver()
22.06.2017 13:27:58 0AF0 T Initialising adapter factory.
22.06.2017 13:27:58 0AF0 I Creating SwcAdapter
22.06.2017 13:27:58 0AF0 T Services::GetAdapterData()
22.06.2017 13:27:58 0AF0 T Services::ValidateAdapterDataName()
22.06.2017 13:27:58 0AF0 T Services::GetPersistentStore()
22.06.2017 13:27:58 0AF0 T Services::GetAdapterData()
22.06.2017 13:27:58 0AF0 T Services::ValidateAdapterDataName()
22.06.2017 13:27:58 0AF0 T Services::GetPersistentStore()
22.06.2017 13:27:58 0AF0 I We found a persisted sec policy, we'll use that for our baseline.
22.06.2017 13:27:58 0AF0 T Initialised adapter factory.
22.06.2017 13:27:58 0AF0 T Registering State Observer
22.06.2017 13:27:58 0AF0 I Registering state observer
22.06.2017 13:27:58 0AF0 T Registering Event Observer
22.06.2017 13:27:58 0AF0 I Registering event observer
22.06.2017 13:27:58 0AF0 I saving event observer
22.06.2017 13:27:58 0AF0 T Registering Action Outcome Observer
22.06.2017 13:27:58 0AF0 I Adapter SWC has been loaded successfully.
22.06.2017 13:27:58 0A18 T Initialising ORB...
22.06.2017 13:27:58 0A18 T CertificateRegenerationChecker::CertificateRegenerationChecker(): m_timeToForceCertRefresh = 34796804
22.06.2017 13:27:58 0A18 T MSClient::InitORB(argc,argv) called.
22.06.2017 13:27:58 0A18 T MSClient::InitORB() called.
22.06.2017 13:27:58 0B00 I SAUAdapter - SAU AdapterImpl: Notifying agent of configuration change
22.06.2017 13:27:58 0B00 I ALC state observer received a configuration
22.06.2017 13:27:58 0B00 I SAUAdapter - SAU AdapterImpl: Notifying agent of status change: <?xml version="1.0" encoding="utf-8" ?><status xmlns="com.sophos\mansys\status" type="sau"><CompRes xmlns="com.sophos\msys\csc" Res="Same" RevID="{B9DEE415-F26F-4AB4-A38A-3F2972D68334}" policyType="1" /><autoUpdate xmlns="www.sophos.com/.../AutoUpdateStatus.xsd"><endpoint id="503dac43-3d8a-57d3-bf15-49a11a2744d8" /></autoUpdate></status>
22.06.2017 13:27:58 0B00 I ALC state observer notified that ALC is running
22.06.2017 13:27:58 0B00 I ALC state observer received a status: <?xml version="1.0" encoding="utf-8" ?><status xmlns="com.sophos\mansys\status" type="sau"><CompRes xmlns="com.sophos\msys\csc" Res="Same" RevID="{B9DEE415-F26F-4AB4-A38A-3F2972D68334}" policyType="1" /><autoUpdate xmlns="www.sophos.com/.../AutoUpdateStatus.xsd"><endpoint id="503dac43-3d8a-57d3-bf15-49a11a2744d8" /></autoUpdate></status>
22.06.2017 13:27:59 0A18 D New context options = 1000004
22.06.2017 13:27:59 0A18 T Initialising client library...
22.06.2017 13:27:59 0A18 I InitialiseClientLibraryLocal Agent, SOFTWARE\Sophos\Remote Management System\ManagementAgent\Private, , 1, ...
22.06.2017 13:27:59 0A18 T Regulator::Init(), NotificationDelay 20, MaxDelay 300
22.06.2017 13:27:59 0A18 T Regulator::Init(), NotificationDelay 30, MaxDelay 3600
22.06.2017 13:27:59 0A18 T Connecting to router...
22.06.2017 13:27:59 0CC0 T +++ class MessagingSystemClientLib::ConnectionNotifier derived from BasicThreadHelper: starting.
22.06.2017 13:28:00 0CBC T +++ class MessagingSystemClientLib::ClientConnection derived from BasicThreadHelper: starting.
22.06.2017 13:28:00 0CBC T ClientConnection::Process: Calling Reconnect
22.06.2017 13:28:00 0CBC T ClientConnection::Reconnect: Calling connect
22.06.2017 13:28:00 0CBC D MSClient::Connect().
22.06.2017 13:28:00 0CBC I Initializing ...
22.06.2017 13:28:00 0CBC T MSClient::InitORB() called.
22.06.2017 13:28:00 0CBC I Running certificate verification...
22.06.2017 13:28:00 0CBC D Verifying certificate and key integrity ...
22.06.2017 13:28:00 0CBC D The certificate hashing algorithm is sha1WithRSAEncryption.
22.06.2017 13:28:00 0CBC D The key size is 2048.
22.06.2017 13:28:00 0CBC I Non-compliant certificate hashing algorithm.
22.06.2017 13:28:00 0CBC D It is currently unknown whether the Certification Manager can issue certificates using a SHA hashing algorithm.
22.06.2017 13:28:00 0CBC D Certificate verification passed
22.06.2017 13:28:00 0CBC D Setting up SSL context for client interface.
22.06.2017 13:28:00 0CBC D Private key size: 2048 bits
22.06.2017 13:28:00 0CBC D Set up SSL context for client interface.
22.06.2017 13:28:00 0CBC D Getting the client interface.
22.06.2017 13:28:00 0CBC D Registering with the router.
22.06.2017 13:28:00 0914 D SAVXP Adapter: StateChanged()
22.06.2017 13:28:00 0914 D SAVXP Adapter: Match state: NoMatch
22.06.2017 13:28:00 0914 D SAVXP Adapter: Config is empty
22.06.2017 13:28:00 0914 D SAVXP Adapter: Match state: NoMatch
22.06.2017 13:28:00 0914 D SAVXP Adapter: Config is empty
22.06.2017 13:28:00 0914 D SAVXP Adapter: Match state: NoMatch
22.06.2017 13:28:00 0914 D SAVXP Adapter: Config is empty
22.06.2017 13:28:00 0914 D SAVXP Adapter: Match state: NoMatch
22.06.2017 13:28:00 0914 D SAVXP Adapter: Config is empty
22.06.2017 13:28:00 0914 D SAVXP Adapter: Match state: NoMatch
22.06.2017 13:28:00 0914 D SAVXP Adapter: Config is empty
22.06.2017 13:28:00 0914 I SAV state observer notified that SAV is running
22.06.2017 13:28:00 0914 I SAV state observer received a status: <?xml version="1.0" encoding="UTF-8" standalone="yes"?>

<status xmlns="www.sophos.com/.../EESavStatus"><csc:CompRes xmlns:csc="com.sophos\msys\csc" Res="Diff" RevID="{9E192D44-6EAB-4B86-AD7D-485226B9258E}" policyType="2"/><csc:CompRes xmlns:csc="com.sophos\msys\csc" Res="Diff" RevID="{F7D71C22-0537-43BF-8D42-C45EBC81DC4F}" policyType="7"/><ac:onAccess xmlns:ac="com.sophos\mansys\applicationcontrol" value="0"/><csc:CompRes xmlns:csc="com.sophos\msys\csc" Res="Diff" RevID="2360f356-db76-4130-8e63-9a1e260b23c1" policyType="19"/><tp:tamperProtectionStatus xmlns:tp="www.sophos.com/.../tamperprotectionstatus.xsd" scanningState="off"/><csc:CompRes xmlns:csc="com.sophos\msys\csc" Res="Diff" RevID="5b5fc15d-31a3-4d68-8e7d-8329aa69fa64" policyType="15"/><dat:dataControlStatus xmlns:dat="www.sophos.com/.../datacontrol.xsd" scanningState="off"/><csc:CompRes xmlns:csc="com.sophos\msys\csc" Res="Diff" RevID="7e335c75-e92c-41c0-9208-6e9431756e36" policyType="16"/><dev:deviceControlStatus xmlns:dev="www.sophos.com/.../devicecontrol.xsd" scanningState="off"/><entity><productId></productId><product-version></product-version><entityInfo></entityInfo></entity><vdl-info><virus-engine-version></virus-engine-version><virus-data-version></virus-data-version><idelist></idelist><ideChecksum></ideChecksum></vdl-info><on-access>false</on-access><upToDateState>0</upToDateState><ApplicationDetection/><ActiveExclusions/></status>


22.06.2017 13:28:00 0CBC D Client is already registered with the router.
22.06.2017 13:28:00 0CBC D Starting new thread to run ORB.
22.06.2017 13:28:00 0CBC D Logging on to the router as a passive consumer.
22.06.2017 13:28:00 0CD4 T Peer certificate hashing algorithm: sha1WithRSAEncryption
22.06.2017 13:28:00 0CD4 D The Certification Manager can issue certificates using a SHA hashing algorithm.
22.06.2017 13:28:00 0CBC T ClientConnection::Reconnect: Connect succeeded, setting consumer
22.06.2017 13:28:00 0CBC T ClientConnection::ProcessHeartbeat: Calling Heartbeat
22.06.2017 13:28:00 0CC0 I Connected to router...
22.06.2017 13:28:00 0CD4 D Got EM-ClientLogon message from Router$MyServer:810071
22.06.2017 13:28:00 0CBC T ClientConnection::ProcessHeartbeat: Heartbeat succeeded
22.06.2017 13:28:00 0A18 D Regulator::Notify()
22.06.2017 13:28:00 0A18 D Regulator::Notify(), first notification after reset
22.06.2017 13:28:00 0CDC T +++ class ThreadHelper::QueueProcessingThread derived from BasicThreadHelper: starting.
22.06.2017 13:28:00 0CDC I Running SetAdapterStatusJob for adapter ALC
22.06.2017 13:28:00 0CDC T Entering SophosManagedEntityAdapter::IMEAdapter* AdapterManager::GetAdapter( ALC )
22.06.2017 13:28:00 0CDC T SetAdapterStatusJob::Process() calling adapter GetStatus()
22.06.2017 13:28:00 0CDC I SAUAdapter - SAU AdapterImpl::GetStatus called
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process() got status: <?xml version="1.0" encoding="utf-8" ?><status xmlns="com.sophos\mansys\status" type="sau"><CompRes xmlns="com.sophos\msys\csc" Res="Same" RevID="{B9DEE415-F26F-4AB4-A38A-3F2972D68334}" policyType="1" /><autoUpdate xmlns="www.sophos.com/.../AutoUpdateStatus.xsd"><endpoint id="503dac43-3d8a-57d3-bf15-49a11a2744d8" /></autoUpdate></status> availability 1
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process() calling adapter GetConfiguration()
22.06.2017 13:28:01 0CDC I SAUAdapter - SAU AdapterImpl::GetConfiguration called
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process() got config from ALC: state 0
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process(): adding status to StatusAndConfig
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process(): adding config to StatusAndConfig
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process(): StatusAndConfig created
22.06.2017 13:28:01 0CDC D SetAdapterStatusJob::Process() status for ALC is different from before
22.06.2017 13:28:01 0CDC D Regulator::Notify()
22.06.2017 13:28:01 0CDC D Regulator::Notify(), first notification after reset
22.06.2017 13:28:01 0CDC I Running SetAdapterStatusJob for adapter SAV
22.06.2017 13:28:01 0CDC T Entering SophosManagedEntityAdapter::IMEAdapter* AdapterManager::GetAdapter( SAV )
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process() calling adapter GetStatus()
22.06.2017 13:28:01 0CDC D SAVXP Adapter: GetStatus()
22.06.2017 13:28:01 0CDC D SAVXP Adapter: Match state: NoMatch
22.06.2017 13:28:01 0CDC D SAVXP Adapter: Config is empty
22.06.2017 13:28:01 0CDC D SAVXP Adapter: Match state: NoMatch
22.06.2017 13:28:01 0CDC D SAVXP Adapter: Config is empty
22.06.2017 13:28:01 0CDC D SAVXP Adapter: Match state: NoMatch
22.06.2017 13:28:01 0CDC D SAVXP Adapter: Config is empty
22.06.2017 13:28:01 0CDC D SAVXP Adapter: Match state: NoMatch
22.06.2017 13:28:01 0CDC D SAVXP Adapter: Config is empty
22.06.2017 13:28:01 0CDC D SAVXP Adapter: Match state: NoMatch
22.06.2017 13:28:01 0CDC D SAVXP Adapter: Config is empty
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process() got status: <?xml version="1.0" encoding="UTF-8" standalone="yes"?>

<status xmlns="www.sophos.com/.../EESavStatus"><csc:CompRes xmlns:csc="com.sophos\msys\csc" Res="Diff" RevID="{9E192D44-6EAB-4B86-AD7D-485226B9258E}" policyType="2"/><csc:CompRes xmlns:csc="com.sophos\msys\csc" Res="Diff" RevID="{F7D71C22-0537-43BF-8D42-C45EBC81DC4F}" policyType="7"/><ac:onAccess xmlns:ac="com.sophos\mansys\applicationcontrol" value="0"/><csc:CompRes xmlns:csc="com.sophos\msys\csc" Res="Diff" RevID="2360f356-db76-4130-8e63-9a1e260b23c1" policyType="19"/><tp:tamperProtectionStatus xmlns:tp="www.sophos.com/.../tamperprotectionstatus.xsd" scanningState="off"/><csc:CompRes xmlns:csc="com.sophos\msys\csc" Res="Diff" RevID="5b5fc15d-31a3-4d68-8e7d-8329aa69fa64" policyType="15"/><dat:dataControlStatus xmlns:dat="www.sophos.com/.../datacontrol.xsd" scanningState="off"/><csc:CompRes xmlns:csc="com.sophos\msys\csc" Res="Diff" RevID="7e335c75-e92c-41c0-9208-6e9431756e36" policyType="16"/><dev:deviceControlStatus xmlns:dev="www.sophos.com/.../devicecontrol.xsd" scanningState="off"/><entity><productId></productId><product-version></product-version><entityInfo></entityInfo></entity><vdl-info><virus-engine-version></virus-engine-version><virus-data-version></virus-data-version><idelist></idelist><ideChecksum></ideChecksum></vdl-info><on-access>false</on-access><upToDateState>0</upToDateState><ApplicationDetection/><ActiveExclusions/></status>

availability 1
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process() calling adapter GetConfiguration()
22.06.2017 13:28:01 0CDC D SAVXP Adapter: GetConfiguration()
22.06.2017 13:28:01 0CDC D SAVXP Adapter: CSavAdapter::GetConfiguration(): Unexpected error.
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process() got config: state 0
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process(): adding status to StatusAndConfig
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process(): StatusAndConfig created
22.06.2017 13:28:01 0CDC D SetAdapterStatusJob::Process() status for SAV is different from before
22.06.2017 13:28:01 0CDC D Regulator::Notify()
22.06.2017 13:28:01 0CDC I Running SetAdapterStatusJob for adapter SED
22.06.2017 13:28:01 0CDC T Entering SophosManagedEntityAdapter::IMEAdapter* AdapterManager::GetAdapter( SED )
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process() calling adapter GetStatus()
22.06.2017 13:28:01 0CDC D SED adapter status: <?xml version='1.0' encoding='utf-8' standalone='yes'?><status xmlns:csc='com.sophos\msys\csc' xmlns='com.sophos\mansys\status' type='SophosEndpointDefense'><csc:CompRes policyType='31' Res='NoRef'/><meta protocolVersion='1.0' softwareVersion='1.0.0.265'/></status>
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process() got status: <?xml version='1.0' encoding='utf-8' standalone='yes'?><status xmlns:csc='com.sophos\msys\csc' xmlns='com.sophos\mansys\status' type='SophosEndpointDefense'><csc:CompRes policyType='31' Res='NoRef'/><meta protocolVersion='1.0' softwareVersion='1.0.0.265'/></status> availability 1
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process() calling adapter GetConfiguration()
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process() got config: state 1
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process(): adding status to StatusAndConfig
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process(): StatusAndConfig created
22.06.2017 13:28:01 0CDC D SetAdapterStatusJob::Process() status for SED is different from before
22.06.2017 13:28:01 0CDC D Regulator::Notify()
22.06.2017 13:28:01 0CDC I Running SetAdapterStatusJob for adapter SWC
22.06.2017 13:28:01 0CDC T Entering SophosManagedEntityAdapter::IMEAdapter* AdapterManager::GetAdapter( SWC )
22.06.2017 13:28:01 0CDC T SetAdapterStatusJob::Process() calling adapter GetStatus()
22.06.2017 13:28:01 0CDC I Fetching status
22.06.2017 13:28:02 0CDC I generated xml: <?xml version='1.0' encoding='utf-8'?><status xmlns='com.sophos\mansys\status' type='WebControl'><CompRes xmlns='com.sophos\msys\csc' policyType='22' Res='Same' RevID='a66fe530-f524-40a6-96a9-cebe7f1b3a28'/><meta protocolVersion='1.0' errorCode='0' timestamp='2017-06-22T11:28:02' softwareVersion='1.5.1539'/><data><![CDATA[<?xml version='1.0' encoding='utf-8'?><webControl xmlns='http://www.sophos.com/xml/mansys/WebControl.xsd' enabled='true' agentVersion='1.5.1539'/>]]></data></status>
22.06.2017 13:28:02 0CDC T SetAdapterStatusJob::Process() got status: <?xml version='1.0' encoding='utf-8'?><status xmlns='com.sophos\mansys\status' type='WebControl'><CompRes xmlns='com.sophos\msys\csc' policyType='22' Res='Same' RevID='a66fe530-f524-40a6-96a9-cebe7f1b3a28'/><meta protocolVersion='1.0' errorCode='0' timestamp='2017-06-22T11:28:02' softwareVersion='1.5.1539'/><data><![CDATA[<?xml version='1.0' encoding='utf-8'?><webControl xmlns='http://www.sophos.com/xml/mansys/WebControl.xsd' enabled='true' agentVersion='1.5.1539'/>]]></data></status> availability 1
22.06.2017 13:28:02 0CDC T SetAdapterStatusJob::Process() calling adapter GetConfiguration()
22.06.2017 13:28:02 0CDC T SetAdapterStatusJob::Process() got config: state 1
22.06.2017 13:28:02 0CDC T SetAdapterStatusJob::Process(): adding status to StatusAndConfig
22.06.2017 13:28:02 0CDC T SetAdapterStatusJob::Process(): StatusAndConfig created
22.06.2017 13:28:02 0CDC D SetAdapterStatusJob::Process() status for SWC is different from before
22.06.2017 13:28:02 0CDC D Regulator::Notify()
22.06.2017 13:28:02 0CDC I Running SetAdapterStatusJob for adapter ALC
22.06.2017 13:28:02 0CDC T SetAdapterStatusJob::Process(): adding config to StatusAndConfig
22.06.2017 13:28:02 0CDC T SetAdapterStatusJob::Process(): StatusAndConfig created
22.06.2017 13:28:02 0CDC D SetAdapterStatusJob::Process() status for ALC is different from before
22.06.2017 13:28:02 0CDC D Regulator::Notify()
22.06.2017 13:28:02 0CDC I Running SetAdapterStatusJob for adapter ALC
22.06.2017 13:28:02 0CDC T SetAdapterStatusJob::Process(): adding status to StatusAndConfig
22.06.2017 13:28:02 0CDC T SetAdapterStatusJob::Process(): StatusAndConfig created
22.06.2017 13:28:02 0CDC D SetAdapterStatusJob::Process() status for ALC is the same as before
22.06.2017 13:28:02 0CDC D Regulator::Notify()
22.06.2017 13:28:02 0CDC I Running SetAdapterStatusJob for adapter SAV
22.06.2017 13:28:02 0CDC T SetAdapterStatusJob::Process(): adding status to StatusAndConfig
22.06.2017 13:28:02 0CDC T SetAdapterStatusJob::Process(): StatusAndConfig created
22.06.2017 13:28:02 0CDC D SetAdapterStatusJob::Process() status for SAV is the same as before
22.06.2017 13:28:02 0CDC D Regulator::Notify()
22.06.2017 13:28:02 0CDC D Running GotClientLogonJob
22.06.2017 13:28:02 0CDC D Regulator::Notify()
22.06.2017 13:28:02 0CDC D Running StartupJob
22.06.2017 13:28:02 0CDC T ClientConnection::Send: First try to send message
22.06.2017 13:28:02 0CDC T ClientConnection::Send: Sent message, ID : 14ba9c2
22.06.2017 13:28:02 0CDC D Regulator::Notify()
22.06.2017 13:28:02 0CD4 D Got EM-NotifyClientUpdates-Reply message from Router$MyServer:810071
22.06.2017 13:28:09 0914 D SAVXP Adapter: CSAVMonitor::Started monitoring SAV up to date state registry for changes
22.06.2017 13:28:09 0914 D SAVXP Adapter: --RefreshConfigData--
22.06.2017 13:28:09 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetGlobalObjects
22.06.2017 13:28:10 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:10 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:10 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetOnDemandTemplateObjects
22.06.2017 13:28:10 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:10 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetRightClickTemplateObjects
22.06.2017 13:28:10 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:10 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetOnAccessTemplateObjects
22.06.2017 13:28:10 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:11 0A18 T Regulator::MaxDelayExpired()
22.06.2017 13:28:11 0A18 T Regulator::NotificationDelayExpired()
22.06.2017 13:28:11 0A18 T Regulator::MaxDelayExpired()
22.06.2017 13:28:11 0A18 T Regulator::NotificationDelayExpired()
22.06.2017 13:28:11 0F9C T +++ class RMS::IntervalThread derived from BasicThreadHelper: starting.
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetSIPSTemplateObjects
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:11 0A18 I Refreshing certificate. Agent will be restarted.
22.06.2017 13:28:11 0A18 I Shutting down...
22.06.2017 13:28:11 0A18 I Stopping AdapterManager ...
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetWebTemplateObjects
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetSWITemplateObjects
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetDataControlTemplateObjects
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetDeviceControlTemplateObjects
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigData::CSAVConfigData
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::ReadConfigFromService
22.06.2017 13:28:11 0914 D SAVXP Adapter: Entering CSAVConfigDataLoader::Load()
22.06.2017 13:28:11 0914 D SAVXP Adapter: Alerts
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadAlerts
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadAlertsSmtpConfig
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadAlertsSnmpConfig
22.06.2017 13:28:11 0914 D SAVXP Adapter: OnAccess
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadOnAccess
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadFromVEA
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CScanBehaviourLoaderSaver::ReadConfigFromService
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadFromFOP
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadOnAccessFromDriverExclusions
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadOnAccessFromDriverExtensions
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadOnAccessFromDriverOP
22.06.2017 13:28:11 0914 D SAVXP Adapter: OnDemand
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadOnDemand
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadOnDemandFromExclusions
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadOnDemandFromExtensions
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadWorkstationScans
22.06.2017 13:28:11 0914 D SAVXP Adapter: RTInspect
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadRTInspection
22.06.2017 13:28:11 0914 D SAVXP Adapter: AuthorisedList
22.06.2017 13:28:11 0914 D SAVXP Adapter: SIPSApprovedList
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadSIPSApprovedList
22.06.2017 13:28:11 0914 D SAVXP Adapter: WebScanning
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadWebScanning
22.06.2017 13:28:11 0914 D SAVXP Adapter: WebFiltering
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadWebFiltering
22.06.2017 13:28:11 0914 D SAVXP Adapter: DetectionFeedback
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadDetectionFeedback
22.06.2017 13:28:11 0914 D SAVXP Adapter: FileReputation
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadFileReputation
22.06.2017 13:28:11 0914 D SAVXP Adapter: ContScan
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadContScan
22.06.2017 13:28:11 0914 D SAVXP Adapter: AutoExclusions
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadAutoExclusions
22.06.2017 13:28:11 0914 D SAVXP Adapter: AppDetection
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigDataLoader::LoadAppDetection
22.06.2017 13:28:11 0914 D SAVXP Adapter: Joy!
22.06.2017 13:28:11 0914 D SAVXP Adapter: RefreshConfigData: sav is empty. Updated? 1
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigData::~CSAVConfigData
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CAPPCConfigDataLoader::ReadConfigFromService
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CAPPCConfigDataLoader::LoadAlerts
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CAPPCConfigDataLoader::LoadAlertsSmtpConfig
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CAPPCConfigDataLoader::LoadAlertsDesktopConfig
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CAPPCConfigDataLoader::LoadAlertsSnmpConfig
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CAPPCConfigDataLoader::LoadAuthorisationData
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CAPPCConfigDataLoader::LoadSettings
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CAPPCConfigDataLoader::LoadOnDemand
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::IsOnDemandAppCSet
22.06.2017 13:28:11 0914 D SAVXP Adapter: RefreshConfigData: appc is empty. Updated? 1
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::TPConfigDataLoader::ReadConfigFromService
22.06.2017 13:28:11 0914 D SAVXP Adapter: RefreshConfigData: TP is empty. Updated? 1
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CDATCConfigDataLoader::ReadConfigFromService
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CDATCConfigDataLoader::LoadAlerts
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CDATCConfigDataLoader::LoadAlertsDesktopConfig
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CDATCConfigDataLoader::LoadAlertsSmtpConfig
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CDATCConfigDataLoader::LoadAlertsSnmpConfig
22.06.2017 13:28:11 0914 D SAVXP Adapter: RefreshConfigData: datc is empty. Updated? 1
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CDEVCConfigDataLoader::ReadConfigFromService
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CDEVCConfigDataLoader::LoadAlerts
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CDEVCConfigDataLoader::LoadAlertsDesktopConfig
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CDEVCConfigDataLoader::LoadAlertsSmtpConfig
22.06.2017 13:28:11 0914 T SAVXP Adapter: Entering SAVConfig::CDEVCConfigDataLoader::LoadAlertsSnmpConfig
22.06.2017 13:28:11 0914 D SAVXP Adapter: RefreshConfigData: devc is empty. Updated? 1
22.06.2017 13:28:12 0AF4 T CpuUsageMonitorDataProvider::GetTime(): count = 64110124
22.06.2017 13:28:12 0AF4 T CpuUsageMonitorDataProvider::GetTime(): frequency = 2727801
22.06.2017 13:28:12 0AF4 T CpuUsageMonitorDataProvider::GetTime(): time = 23502 ms
22.06.2017 13:28:12 0AF4 T CpuUsageMonitorDataProvider::GetTotalProcessCpuUsage(): process kernel time = 500 ms
22.06.2017 13:28:12 0AF4 T CpuUsageMonitorDataProvider::GetTotalProcessCpuUsage(): process user time = 1375 ms
22.06.2017 13:28:12 0AF4 T CpuUsageMonitorDataProvider::GetTotalProcessCpuUsage(): process time = 1875 ms
22.06.2017 13:28:12 0AF4 T CpuUsageMonitor: usage = 1829 ms
22.06.2017 13:28:12 0AF4 T CpuUsageMonitor: duration = 15010 ms
22.06.2017 13:28:12 0AF4 T CpuUsageMonitor: percent = 6
22.06.2017 13:28:13 0914 D SAVXP Adapter: isQMReportInStatusEnabledInSAVPolicy is false, QM Status from the QM will not be collected.
22.06.2017 13:28:13 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetGlobalObjects
22.06.2017 13:28:13 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:13 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:13 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetOnDemandTemplateObjects
22.06.2017 13:28:13 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:13 0AF0 I Terminating the AdapterMonitor thread ...
22.06.2017 13:28:13 0A18 I Unloading adapter ALC ...
22.06.2017 13:28:13 0A18 T Calling DeRegisterStateObserver
22.06.2017 13:28:13 0A18 I SAUAdapter - SAU DeRegisterStateObserver : 01EED888
22.06.2017 13:28:13 0A18 T Calling DeRegisterConfigStateObserver
22.06.2017 13:28:13 0A18 I SAUAdapter - SAU DeRegisterConfigStateObserver : 01EED88C
22.06.2017 13:28:13 0A18 T Calling DeRegisterEventObserver
22.06.2017 13:28:13 0A18 I SAUAdapter - SAU DeRegisterEventObserver : 01EED8B0
22.06.2017 13:28:13 0A18 T Calling DeRegisterActionOutcomeObserver
22.06.2017 13:28:13 0A18 T Calling Factory->Uninitialise
22.06.2017 13:28:13 0A18 I SAUAdapter - SAU Adapter is being deleted: 01599A90
22.06.2017 13:28:13 0A18 I SAUAdapter - SAU ~AdapterImpl
22.06.2017 13:28:13 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetRightClickTemplateObjects
22.06.2017 13:28:13 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:13 0A18 I SAUAdapter - SAU Update status information saved to C:\ProgramData\Sophos\AutoUpdate\data\status\AUAdapter.xml
22.06.2017 13:28:13 0B08 I SAUAdapter - SAU IPCListener::Wait exiting
22.06.2017 13:28:13 0A18 T Completed adapter uninitialisation
22.06.2017 13:28:13 0A18 I Unloading adapter SAV ...
22.06.2017 13:28:13 0A18 T Calling DeRegisterStateObserver
22.06.2017 13:28:13 0A18 D SAVXP Adapter: DeRegisterStateObserver : 01EF1D88
22.06.2017 13:28:13 0A18 T Calling DeRegisterConfigStateObserver
22.06.2017 13:28:13 0A18 D SAVXP Adapter: DeRegisterConfigStateObserver : 01EF1D8C
22.06.2017 13:28:13 0A18 T Calling DeRegisterEventObserver
22.06.2017 13:28:13 0A18 D SAVXP Adapter: DeRegisterEventObserver : 01EF1DB0
22.06.2017 13:28:13 0A18 T Calling DeRegisterActionOutcomeObserver
22.06.2017 13:28:13 0A18 T Calling Factory->Uninitialise
22.06.2017 13:28:13 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetOnAccessTemplateObjects
22.06.2017 13:28:13 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:13 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetSIPSTemplateObjects
22.06.2017 13:28:13 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:13 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetWebTemplateObjects
22.06.2017 13:28:13 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:14 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetSWITemplateObjects
22.06.2017 13:28:14 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:14 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetDataControlTemplateObjects
22.06.2017 13:28:14 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:14 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetDeviceControlTemplateObjects
22.06.2017 13:28:14 0914 T SAVXP Adapter: Entering SAVConfig::ConfigItemPointerMess::GetTemplateObjects
22.06.2017 13:28:14 0914 D SAVXP Adapter: StateChanged()
22.06.2017 13:28:14 0914 T SAVXP Adapter: Entering SAVConfig::CSAVConfigData::CompareTo
22.06.2017 13:28:14 0914 D SAVXP Adapter: Match state: Match
22.06.2017 13:28:14 0914 D SAVXP Adapter: Match state: Match
22.06.2017 13:28:14 0B50 T SAVXP Adapter: -=-=-=-=- OnSAVEvent : 20490007 -=-=-=-=-
22.06.2017 13:28:14 0B50 D SAVXP Adapter: ttype default
22.06.2017 13:28:14 0B50 T SAVXP Adapter: preTranslate
22.06.2017 13:28:14 0B50 T SAVXP Adapter: -=-=-=-=- OnSAVEvent : 20480000 -=-=-=-=-
22.06.2017 13:28:14 0B50 D SAVXP Adapter: ttype default
22.06.2017 13:28:14 0B50 T SAVXP Adapter: preTranslate
22.06.2017 13:28:14 0914 D SAVXP Adapter: Match state: Match
22.06.2017 13:28:14 0914 D SAVXP Adapter: Match state: Match
22.06.2017 13:28:14 0914 D SAVXP Adapter: Match state: Match
22.06.2017 13:28:14 0914 D SAVXP Adapter: QMReportedInStatus is disabled, status xml will not contain QMList.
22.06.2017 13:28:14 0A18 T SAVXP Adapter: Entering SAVConfig::CSAVConfigData::~CSAVConfigData
22.06.2017 13:28:14 0A18 T SAVXP Adapter: Entering SAVConfig::CSAVConfigData::~CSAVConfigData
22.06.2017 13:28:14 0A18 T SAVXP Adapter: Entering SAVConfig::CSAVConfigData::~CSAVConfigData
22.06.2017 13:28:14 0A18 T Completed adapter uninitialisation
22.06.2017 13:28:14 0A18 I Unloading adapter SED ...
22.06.2017 13:28:14 0A18 T Calling DeRegisterStateObserver
22.06.2017 13:28:14 0A18 I SED adapter unregistering state observer
22.06.2017 13:28:14 0A18 T Calling DeRegisterConfigStateObserver
22.06.2017 13:28:14 0A18 T Calling DeRegisterEventObserver
22.06.2017 13:28:14 0A18 T Calling DeRegisterActionOutcomeObserver
22.06.2017 13:28:14 0A18 T Calling Factory->Uninitialise
22.06.2017 13:28:14 0A18 T Completed adapter uninitialisation
22.06.2017 13:28:14 0A18 I Unloading adapter SWC ...
22.06.2017 13:28:14 0A18 T Calling DeRegisterStateObserver
22.06.2017 13:28:14 0A18 I Unregistering state observer
22.06.2017 13:28:14 0A18 T Calling DeRegisterConfigStateObserver
22.06.2017 13:28:14 0A18 T Calling DeRegisterEventObserver
22.06.2017 13:28:14 0A18 I Unregistering event observer
22.06.2017 13:28:14 0A18 T Calling DeRegisterActionOutcomeObserver
22.06.2017 13:28:14 0A18 T Calling Factory->Uninitialise
22.06.2017 13:28:14 0A18 T Completed adapter uninitialisation
22.06.2017 13:28:14 0A18 T EventObserver::~EventObserver()
22.06.2017 13:28:14 0A18 T StateObserver::~StateObserver()
22.06.2017 13:28:14 0A18 T EventObserver::~EventObserver()
22.06.2017 13:28:14 0A18 T StateObserver::~StateObserver()
22.06.2017 13:28:14 0A18 T EventObserver::~EventObserver()
22.06.2017 13:28:14 0A18 T StateObserver::~StateObserver()
22.06.2017 13:28:14 0A18 T EventObserver::~EventObserver()
22.06.2017 13:28:14 0A18 T StateObserver::~StateObserver()
22.06.2017 13:28:14 0A18 D MSClient::StopConnect().
22.06.2017 13:28:14 0CBC T ClientConnection::ProcessHeartbeat: Woke up from wait
22.06.2017 13:28:14 0CBC T ClientConnection::ProcessHeartbeat: Exiting
22.06.2017 13:28:14 0A18 D MSClient::Disconnect().
22.06.2017 13:28:14 0A18 D Logging off from the client interface.
22.06.2017 13:28:14 0A18 D MSClient::Shutdown().
22.06.2017 13:28:14 0A18 D Finding the object ID for the EnvelopeConsumer.
22.06.2017 13:28:14 0A18 D Deactivating the EnvelopeConsumer object.
22.06.2017 13:28:14 0A18 D Stopping the ORB run thread.
22.06.2017 13:28:14 0A18 D ORB run thread has terminated.
22.06.2017 13:28:14 0A18 T MSClient::CleanUpORB() called.
22.06.2017 13:28:14 0A18 D Uninitialising client library.
22.06.2017 13:28:14 0A18 T MSClient::CleanUpORB() called.



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