Hi,
agents are not taking update from primary server. Pleas help me to resolve this issue.
Trace(2017-Jun-08 10:29:12): Out of sources
Trace(2017-Jun-08 10:29:12): Failed: SDDS2 CheckResubscription failed
Trace(2017-Jun-08 10:29:12): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Jun-08 10:29:12): ALUpdate():
Trace(2017-Jun-08 10:29:12): ALUpdate(DownloadEnded):
Trace(2017-Jun-08 10:29:12): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2017-Jun-08 10:29:12): SimpleProduct::DoAction isLater==false skipAction==false isUninstall==false m_lastUpdateSucceeded==false numfilestocahce 1 Actiontype SetupNot preinstalled product
Trace(2017-Jun-08 10:29:12): SimpleProduct::DoAction isLater==false skipAction==false isUninstall==false m_lastUpdateSucceeded==false numfilestocahce 1 Actiontype SetupNot preinstalled product
Trace(2017-Jun-08 10:29:12): SimpleProduct::DoAction isLater==false skipAction==false isUninstall==false m_lastUpdateSucceeded==false numfilestocahce 1 Actiontype SetupNot preinstalled product
Trace(2017-Jun-08 10:29:12): SimpleProduct::DoAction isLater==false skipAction==false isUninstall==false m_lastUpdateSucceeded==false numfilestocahce 1 Actiontype SetupNot preinstalled product
Trace(2017-Jun-08 10:29:12): SimpleProduct::DoAction isLater==false skipAction==false isUninstall==false m_lastUpdateSucceeded==false numfilestocahce 1 Actiontype SetupNot preinstalled product
Trace(2017-Jun-08 10:29:12): SimpleProduct::DoAction isLater==false skipAction==false isUninstall==false m_lastUpdateSucceeded==false numfilestocahce 1 Actiontype SetupNot preinstalled product
Trace(2017-Jun-08 10:29:13): RMSMessageHandler: ALUpdateEnd
Trace(2017-Jun-08 10:29:13): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2017-Jun-08 10:29:13): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2017-Jun-08 10:29:13): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2017-Jun-08 10:29:14): IPCSender::ProcessSend exiting
Trace(2017-Jun-08 10:29:14): ALUpdate finished
Trace(2017-Jun-08 11:16:37): =========================
Trace(2017-Jun-08 11:16:37): ALUpdate is starting.
Trace(2017-Jun-08 11:16:37): AutoUpdate version: 5.4.0
Trace(2017-Jun-08 11:16:37): Build : 202982
Trace(2017-Jun-08 11:16:37): Command line : -ScheduledUpdate -NoGUI -RootPath "C:\Program Files (x86)\Sophos\AutoUpdate"
Trace(2017-Jun-08 11:16:37): =========================
Trace(2017-Jun-08 11:16:37): Process security set successfully
Trace(2017-Jun-08 11:16:37): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} has been added.
Trace(2017-Jun-08 11:16:37): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} is available from Sophos.
Trace(2017-Jun-08 11:16:37): Product iProductData.{390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92} is not the Spam Rules package.
Trace(2017-Jun-08 11:16:37): Product iProductData.{D752FAB9-5883-4b36-8740-61565B6BAD29} has not been added.
Trace(2017-Jun-08 11:16:37): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} has been added.
Trace(2017-Jun-08 11:16:37): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is available from Sophos.
Trace(2017-Jun-08 11:16:37): Product iProductData.{E17FE03B-0501-4aaa-BC69-0129D965F311} is not the Spam Rules package.
Trace(2017-Jun-08 11:16:37): Product subscription is disabled: iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} action value is:0
Trace(2017-Jun-08 11:16:37): Product iProductData.{7998C326-2CA5-4830-B7D2-B792D2460975} has not been added.
Trace(2017-Jun-08 11:16:37): Product iProductData.{3B758ED7-87C1-4e89-BDE1-F49DFF1249F6} has not been added.
Trace(2017-Jun-08 11:16:37): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} has been added.
Trace(2017-Jun-08 11:16:37): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is available from Sophos.
Trace(2017-Jun-08 11:16:37): Product iProductData.{B5E7E2A7-3B64-437D-801F-21CC9D67CC6D} is the Spam Rules package.
Trace(2017-Jun-08 11:16:37): Computer is a not possible cluster
Trace(2017-Jun-08 11:16:37): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2017-Jun-08 11:16:37): ConfigurationImpl, considering PMSR 2.6: PureMessage not installed, PMSR package will not be updated without a subscription
Trace(2017-Jun-08 11:16:37): Considering subscribed products.
Trace(2017-Jun-08 11:16:37): Considering product {1129226C-32AB-4B72-85E1-A9CC8DFBC859}
Trace(2017-Jun-08 11:16:37): Product {1129226C-32AB-4B72-85E1-A9CC8DFBC859} is not already subscribed.
Trace(2017-Jun-08 11:16:37): Product {1129226C-32AB-4B72-85E1-A9CC8DFBC859} was added to the list.
Trace(2017-Jun-08 11:16:37): Considering product {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2017-Jun-08 11:16:37): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is not already subscribed.
Trace(2017-Jun-08 11:16:37): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} was added to the list.
Trace(2017-Jun-08 11:16:37): Considering product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2017-Jun-08 11:16:37): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} is not already subscribed.
Trace(2017-Jun-08 11:16:37): Product {9BF40A4E-23AE-48be-9974-5A1F261DBEE8} was added to the list.
Trace(2017-Jun-08 11:16:37): Considering product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2017-Jun-08 11:16:37): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is not already subscribed.
Trace(2017-Jun-08 11:16:37): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} was added to the list.
Trace(2017-Jun-08 11:16:37): Product {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E} is removable.
Trace(2017-Jun-08 11:16:37): Product {8087796B-2289-4897-98A5-58FF23DAAFD0} is removable.
Trace(2017-Jun-08 11:16:37): Product {1129226C-32AB-4B72-85E1-A9CC8DFBC859} is removable.
Trace(2017-Jun-08 11:16:37): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Jun-08 11:16:37): GenerateCustomerID: complete
Trace(2017-Jun-08 11:16:37): Computer is a not possible cluster
Trace(2017-Jun-08 11:16:37): PureMessageDetector::AreSpamRulesRequired - Could not open registry on Software\Sophos\MMEx\Config\Global
Trace(2017-Jun-08 11:16:37): IPCBase::IPCBase: Initialising shared memory A32951C539924a12B3C8F2FDA5A268E4
Trace(2017-Jun-08 11:16:37): IPCSender::ProcessSend started
Trace(2017-Jun-08 11:16:37): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2017-Jun-08 11:16:37): RMSMessageHandler: ALUpdateStart
Trace(2017-Jun-08 11:16:37): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2017-Jun-08 11:16:37): IPCSender::ProcessSend: Send message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSStartUpdate" />
Trace(2017-Jun-08 11:16:37): IPCSender::ProcessSend: No messages in queue, starting to wait
Trace(2017-Jun-08 11:16:37): ALUpdate(AutoUpdate.Started):
Trace(2017-Jun-08 11:16:37): UpdateCoordinator::UpdateNow: Entering
Trace(2017-Jun-08 11:16:37): PopulateCache: Entering
Trace(2017-Jun-08 11:16:37): UpdateCoordinator::UpdateNow: current platform is WIN_10_X64
Trace(2017-Jun-08 11:16:37): ProductFactory::Create: SimpleProduct: {390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92}
Trace(2017-Jun-08 11:16:37): ProductFactory::Create: SimpleProduct: {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2017-Jun-08 11:16:37): ProductFactory::Create: SimpleProduct: {1129226C-32AB-4B72-85E1-A9CC8DFBC859}
Trace(2017-Jun-08 11:16:37): ProductFactory::Create: SimpleProduct: {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2017-Jun-08 11:16:37): ProductFactory::Create: SAU Product
Trace(2017-Jun-08 11:16:37): ProductFactory::Create: SimpleProduct: {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2017-Jun-08 11:16:37): IntelligentUpdateSourceLocatorImpl::AugmentUpdateSources() entered.
Trace(2017-Jun-08 11:16:37): Rediscovering update locations...
Trace(2017-Jun-08 11:16:37): Intelligent Updating using port number 51235
Trace(2017-Jun-08 11:16:37): Could not augment the update source collection. DiscoveryHashImpl must be initialised with a non empty string.
Trace(2017-Jun-08 11:16:37): UpdateCoordinator::UpdateNow: About to Sync list of products
Trace(2017-Jun-08 11:16:37): UpdateLocationFacade::SyncProduct: Last Update Mechanism = CID
Trace(2017-Jun-08 11:16:37): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Started:
Trace(2017-Jun-08 11:16:37): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, creating update location
Trace(2017-Jun-08 11:16:37): Calling package_source_init
Trace(2017-Jun-08 11:16:37): TrySyncProduct, Calling BeginSync
Trace(2017-Jun-08 11:16:37): Logging on network access user
Trace(2017-Jun-08 11:16:37): Attempting to make a connection to remote machine \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\
Trace(2017-Jun-08 11:16:37): CIDUpdate(Info): \\THC-AV01\SophosUpdate, THC\avadmin, 86
Trace(2017-Jun-08 11:16:37): Custom certificate already present.
Trace(2017-Jun-08 11:16:37): CalculateChecksum. Processing file C:\ProgramData\Sophos\AutoUpdate\cache\escdp.dat
Trace(2017-Jun-08 11:16:37): Remote connection over UNC.
Trace(2017-Jun-08 11:16:37): File master.upd not found (Remote). Return code 0x80040f04
Trace(2017-Jun-08 11:16:37): Unable to read file master.upd (Remote)
Trace(2017-Jun-08 11:16:37): Unable to synchronise file root.upd.
Trace(2017-Jun-08 11:16:37): Unable to synchronise file escdp.dat.
Trace(2017-Jun-08 11:16:37): Unable to synchronise file expired_credential.dat.
Trace(2017-Jun-08 11:16:37): CalculateChecksum. Processing file C:\ProgramData\Sophos\AutoUpdate\cache\ProductID.dat
Trace(2017-Jun-08 11:16:37): Unable to synchronise file ProductID.dat.
Trace(2017-Jun-08 11:16:37): File root.upd recovered.
Trace(2017-Jun-08 11:16:37): File escdp.dat recovered.
Trace(2017-Jun-08 11:16:37): File ProductID.dat recovered.
Trace(2017-Jun-08 11:16:37): Unable to recover file expired_credential.dat.
Trace(2017-Jun-08 11:16:37): Error -2147217660 in ReadCustomerIDFile
Trace(2017-Jun-08 11:16:37): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Calling SyncProduct with {390DCDC2-10A9-4ef3-B8D8-0CA7F0E7EB92}
Trace(2017-Jun-08 11:16:37): CIDUpdateLocation::SyncProduct - Updating Product: RMSNT
Trace(2017-Jun-08 11:16:37): CIDUpdate(SyncProduct.Start): RMSNT, \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\
Trace(2017-Jun-08 11:16:37): CIDUpdateLocation::Sync - Updating from local CID: \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\rms
Trace(2017-Jun-08 11:16:37): CIDSync(CidSyncMessage):
Trace(2017-Jun-08 11:16:37): CIDSyncCallback, SynchronisationTerminated - Code = -2147024809
Trace(2017-Jun-08 11:16:37): CIDSyncCallback, SynchronisationTerminated - MapFile = C:\ProgramData\Sophos\AutoUpdate\cache\rms.map
Trace(2017-Jun-08 11:16:37): CIDSync(CidSyncMessage): \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\rms,
Trace(2017-Jun-08 11:16:37): CIDUpdateLocation::SyncProduct: Failed to update product (RMSNT) from "\\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\", Error is :CIDSYNC_E_SRCNOTFOUND (Source not found.)
Trace(2017-Jun-08 11:16:37): CIDUpdate(CIDDownloadFailed):
Trace(2017-Jun-08 11:16:38): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, SyncProduct returned - 0
Trace(2017-Jun-08 11:16:38): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Ended - 0
Trace(2017-Jun-08 11:16:38): UpdateLocationFacade::SyncProduct: Last Update Mechanism = CID
Trace(2017-Jun-08 11:16:38): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Started:
Trace(2017-Jun-08 11:16:38): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, creating update location
Trace(2017-Jun-08 11:16:38): Calling package_source_init
Trace(2017-Jun-08 11:16:38): TrySyncProduct, Calling BeginSync
Trace(2017-Jun-08 11:16:38): Logging on network access user
Trace(2017-Jun-08 11:16:38): Attempting to make a connection to remote machine \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\
Trace(2017-Jun-08 11:16:39): CIDUpdate(Info): \\THC-AV01\SophosUpdate, THC\avadmin, 86
Trace(2017-Jun-08 11:16:39): Custom certificate already present.
Trace(2017-Jun-08 11:16:39): CalculateChecksum. Processing file C:\ProgramData\Sophos\AutoUpdate\cache\escdp.dat
Trace(2017-Jun-08 11:16:39): Remote connection over UNC.
Trace(2017-Jun-08 11:16:39): File master.upd not found (Remote). Return code 0x80040f04
Trace(2017-Jun-08 11:16:39): Unable to read file master.upd (Remote)
Trace(2017-Jun-08 11:16:39): Unable to synchronise file root.upd.
Trace(2017-Jun-08 11:16:39): Unable to synchronise file escdp.dat.
Trace(2017-Jun-08 11:16:39): Unable to synchronise file expired_credential.dat.
Trace(2017-Jun-08 11:16:39): CalculateChecksum. Processing file C:\ProgramData\Sophos\AutoUpdate\cache\ProductID.dat
Trace(2017-Jun-08 11:16:39): Unable to synchronise file ProductID.dat.
Trace(2017-Jun-08 11:16:39): File root.upd recovered.
Trace(2017-Jun-08 11:16:39): File escdp.dat recovered.
Trace(2017-Jun-08 11:16:39): File ProductID.dat recovered.
Trace(2017-Jun-08 11:16:39): Unable to recover file expired_credential.dat.
Trace(2017-Jun-08 11:16:39): Error -2147217660 in ReadCustomerIDFile
Trace(2017-Jun-08 11:16:39): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Calling SyncProduct with {E17FE03B-0501-4aaa-BC69-0129D965F311}
Trace(2017-Jun-08 11:16:39): CIDUpdateLocation::SyncProduct - Updating Product: SAVXP
Trace(2017-Jun-08 11:16:39): CIDUpdate(SyncProduct.Start): SAVXP, \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\
Trace(2017-Jun-08 11:16:39): CIDUpdateLocation::Sync - Updating from local CID: \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\savxp
Trace(2017-Jun-08 11:16:39): CIDSync(CidSyncMessage):
Trace(2017-Jun-08 11:16:39): CIDSyncCallback, SynchronisationTerminated - Code = -2147024809
Trace(2017-Jun-08 11:16:39): CIDSyncCallback, SynchronisationTerminated - MapFile = C:\ProgramData\Sophos\AutoUpdate\cache\savxp.map
Trace(2017-Jun-08 11:16:39): CIDSync(CidSyncMessage): \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\savxp,
Trace(2017-Jun-08 11:16:39): CIDUpdateLocation::SyncProduct: Failed to update product (SAVXP) from "\\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\", Error is :CIDSYNC_E_SRCNOTFOUND (Source not found.)
Trace(2017-Jun-08 11:16:39): CIDUpdate(CIDDownloadFailed):
Trace(2017-Jun-08 11:16:40): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, SyncProduct returned - 0
Trace(2017-Jun-08 11:16:40): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Ended - 0
Trace(2017-Jun-08 11:16:40): UpdateLocationFacade::SyncProduct: Last Update Mechanism = CID
Trace(2017-Jun-08 11:16:40): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Started:
Trace(2017-Jun-08 11:16:40): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, creating update location
Trace(2017-Jun-08 11:16:40): Calling package_source_init
Trace(2017-Jun-08 11:16:40): TrySyncProduct, Calling BeginSync
Trace(2017-Jun-08 11:16:40): Logging on network access user
Trace(2017-Jun-08 11:16:40): Attempting to make a connection to remote machine \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\
Trace(2017-Jun-08 11:16:40): CIDUpdate(Info): \\THC-AV01\SophosUpdate, THC\avadmin, 86
Trace(2017-Jun-08 11:16:40): Custom certificate already present.
Trace(2017-Jun-08 11:16:40): CalculateChecksum. Processing file C:\ProgramData\Sophos\AutoUpdate\cache\escdp.dat
Trace(2017-Jun-08 11:16:40): Remote connection over UNC.
Trace(2017-Jun-08 11:16:40): File master.upd not found (Remote). Return code 0x80040f04
Trace(2017-Jun-08 11:16:40): Unable to read file master.upd (Remote)
Trace(2017-Jun-08 11:16:40): Unable to synchronise file root.upd.
Trace(2017-Jun-08 11:16:40): Unable to synchronise file escdp.dat.
Trace(2017-Jun-08 11:16:40): Unable to synchronise file expired_credential.dat.
Trace(2017-Jun-08 11:16:40): CalculateChecksum. Processing file C:\ProgramData\Sophos\AutoUpdate\cache\ProductID.dat
Trace(2017-Jun-08 11:16:40): Unable to synchronise file ProductID.dat.
Trace(2017-Jun-08 11:16:40): File root.upd recovered.
Trace(2017-Jun-08 11:16:40): File escdp.dat recovered.
Trace(2017-Jun-08 11:16:40): File ProductID.dat recovered.
Trace(2017-Jun-08 11:16:40): Unable to recover file expired_credential.dat.
Trace(2017-Jun-08 11:16:41): Error -2147217660 in ReadCustomerIDFile
Trace(2017-Jun-08 11:16:41): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Calling SyncProduct with {1129226C-32AB-4B72-85E1-A9CC8DFBC859}
Trace(2017-Jun-08 11:16:41): CIDUpdateLocation::SyncProduct - Updating Product: Sophos Endpoint Defense
Trace(2017-Jun-08 11:16:41): CIDUpdate(SyncProduct.Start): Sophos Endpoint Defense, \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\
Trace(2017-Jun-08 11:16:41): CIDUpdateLocation::Sync - Updating from local CID: \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\sed64
Trace(2017-Jun-08 11:16:41): CIDSync(CidSyncMessage):
Trace(2017-Jun-08 11:16:41): CIDSyncCallback, SynchronisationTerminated - Code = -2147024809
Trace(2017-Jun-08 11:16:41): CIDSyncCallback, SynchronisationTerminated - MapFile = C:\ProgramData\Sophos\AutoUpdate\cache\sed64.map
Trace(2017-Jun-08 11:16:41): CIDSync(CidSyncMessage): \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\sed64,
Trace(2017-Jun-08 11:16:41): CIDUpdateLocation::SyncProduct: Failed to update product (Sophos Endpoint Defense) from "\\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\", Error is :CIDSYNC_E_SRCNOTFOUND (Source not found.)
Trace(2017-Jun-08 11:16:41): CIDUpdate(CIDDownloadFailed):
Trace(2017-Jun-08 11:16:42): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, SyncProduct returned - 0
Trace(2017-Jun-08 11:16:42): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Ended - 0
Trace(2017-Jun-08 11:16:42): UpdateLocationFacade::SyncProduct: Last Update Mechanism = CID
Trace(2017-Jun-08 11:16:42): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Started:
Trace(2017-Jun-08 11:16:42): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, creating update location
Trace(2017-Jun-08 11:16:42): Calling package_source_init
Trace(2017-Jun-08 11:16:42): TrySyncProduct, Calling BeginSync
Trace(2017-Jun-08 11:16:42): Logging on network access user
Trace(2017-Jun-08 11:16:42): Attempting to make a connection to remote machine \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\
Trace(2017-Jun-08 11:16:42): CIDUpdate(Info): \\THC-AV01\SophosUpdate, THC\avadmin, 86
Trace(2017-Jun-08 11:16:42): Custom certificate already present.
Trace(2017-Jun-08 11:16:42): CalculateChecksum. Processing file C:\ProgramData\Sophos\AutoUpdate\cache\escdp.dat
Trace(2017-Jun-08 11:16:42): Remote connection over UNC.
Trace(2017-Jun-08 11:16:42): File master.upd not found (Remote). Return code 0x80040f04
Trace(2017-Jun-08 11:16:42): Unable to read file master.upd (Remote)
Trace(2017-Jun-08 11:16:42): Unable to synchronise file root.upd.
Trace(2017-Jun-08 11:16:42): Unable to synchronise file escdp.dat.
Trace(2017-Jun-08 11:16:42): Unable to synchronise file expired_credential.dat.
Trace(2017-Jun-08 11:16:42): CalculateChecksum. Processing file C:\ProgramData\Sophos\AutoUpdate\cache\ProductID.dat
Trace(2017-Jun-08 11:16:42): Unable to synchronise file ProductID.dat.
Trace(2017-Jun-08 11:16:42): File root.upd recovered.
Trace(2017-Jun-08 11:16:42): File escdp.dat recovered.
Trace(2017-Jun-08 11:16:42): File ProductID.dat recovered.
Trace(2017-Jun-08 11:16:42): Unable to recover file expired_credential.dat.
Trace(2017-Jun-08 11:16:42): Error -2147217660 in ReadCustomerIDFile
Trace(2017-Jun-08 11:16:42): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Calling SyncProduct with {8087796B-2289-4897-98A5-58FF23DAAFD0}
Trace(2017-Jun-08 11:16:42): CIDUpdateLocation::SyncProduct - Updating Product: Sophos Network Threat Protection
Trace(2017-Jun-08 11:16:42): CIDUpdate(SyncProduct.Start): Sophos Network Threat Protection, \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\
Trace(2017-Jun-08 11:16:42): CIDUpdateLocation::Sync - Updating from local CID: \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\ntp64
Trace(2017-Jun-08 11:16:42): CIDSync(CidSyncMessage):
Trace(2017-Jun-08 11:16:42): CIDSyncCallback, SynchronisationTerminated - Code = -2147024809
Trace(2017-Jun-08 11:16:42): CIDSyncCallback, SynchronisationTerminated - MapFile = C:\ProgramData\Sophos\AutoUpdate\cache\ntp64.map
Trace(2017-Jun-08 11:16:42): CIDSync(CidSyncMessage): \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\ntp64,
Trace(2017-Jun-08 11:16:42): CIDUpdateLocation::SyncProduct: Failed to update product (Sophos Network Threat Protection) from "\\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\", Error is :CIDSYNC_E_SRCNOTFOUND (Source not found.)
Trace(2017-Jun-08 11:16:42): CIDUpdate(CIDDownloadFailed):
Trace(2017-Jun-08 11:16:43): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, SyncProduct returned - 0
Trace(2017-Jun-08 11:16:43): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Ended - 0
Trace(2017-Jun-08 11:16:43): UpdateLocationFacade::SyncProduct: Last Update Mechanism = CID
Trace(2017-Jun-08 11:16:43): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Started:
Trace(2017-Jun-08 11:16:43): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, creating update location
Trace(2017-Jun-08 11:16:43): Calling package_source_init
Trace(2017-Jun-08 11:16:43): TrySyncProduct, Calling BeginSync
Trace(2017-Jun-08 11:16:43): Logging on network access user
Trace(2017-Jun-08 11:16:43): Attempting to make a connection to remote machine \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\
Trace(2017-Jun-08 11:16:43): CIDUpdate(Info): \\THC-AV01\SophosUpdate, THC\avadmin, 86
Trace(2017-Jun-08 11:16:43): Custom certificate already present.
Trace(2017-Jun-08 11:16:43): CalculateChecksum. Processing file C:\ProgramData\Sophos\AutoUpdate\cache\escdp.dat
Trace(2017-Jun-08 11:16:43): Remote connection over UNC.
Trace(2017-Jun-08 11:16:44): File master.upd not found (Remote). Return code 0x80040f04
Trace(2017-Jun-08 11:16:44): Unable to read file master.upd (Remote)
Trace(2017-Jun-08 11:16:44): Unable to synchronise file root.upd.
Trace(2017-Jun-08 11:16:44): Unable to synchronise file escdp.dat.
Trace(2017-Jun-08 11:16:44): Unable to synchronise file expired_credential.dat.
Trace(2017-Jun-08 11:16:44): CalculateChecksum. Processing file C:\ProgramData\Sophos\AutoUpdate\cache\ProductID.dat
Trace(2017-Jun-08 11:16:44): Unable to synchronise file ProductID.dat.
Trace(2017-Jun-08 11:16:44): File root.upd recovered.
Trace(2017-Jun-08 11:16:44): File escdp.dat recovered.
Trace(2017-Jun-08 11:16:44): File ProductID.dat recovered.
Trace(2017-Jun-08 11:16:44): Unable to recover file expired_credential.dat.
Trace(2017-Jun-08 11:16:44): Error -2147217660 in ReadCustomerIDFile
Trace(2017-Jun-08 11:16:44): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Calling SyncProduct with {9BF40A4E-23AE-48be-9974-5A1F261DBEE8}
Trace(2017-Jun-08 11:16:44): CIDUpdateLocation::SyncProduct - Updating Product: Sophos AutoUpdate
Trace(2017-Jun-08 11:16:44): CIDUpdate(SyncProduct.Start): Sophos AutoUpdate, \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\
Trace(2017-Jun-08 11:16:44): CIDUpdateLocation::Sync - Updating from local CID: \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\sau
Trace(2017-Jun-08 11:16:44): CIDSync(CidSyncMessage):
Trace(2017-Jun-08 11:16:44): CIDSyncCallback, SynchronisationTerminated - Code = -2147024809
Trace(2017-Jun-08 11:16:44): CIDSyncCallback, SynchronisationTerminated - MapFile = C:\ProgramData\Sophos\AutoUpdate\cache\sau.map
Trace(2017-Jun-08 11:16:44): CIDSync(CidSyncMessage): \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\sau,
Trace(2017-Jun-08 11:16:44): CIDUpdateLocation::SyncProduct: Failed to update product (Sophos AutoUpdate) from "\\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\", Error is :CIDSYNC_E_SRCNOTFOUND (Source not found.)
Trace(2017-Jun-08 11:16:44): CIDUpdate(CIDDownloadFailed):
Trace(2017-Jun-08 11:16:45): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, SyncProduct returned - 0
Trace(2017-Jun-08 11:16:45): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Ended - 0
Trace(2017-Jun-08 11:16:45): UpdateLocationFacade::SyncProduct: Last Update Mechanism = CID
Trace(2017-Jun-08 11:16:45): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Started:
Trace(2017-Jun-08 11:16:45): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, creating update location
Trace(2017-Jun-08 11:16:45): Calling package_source_init
Trace(2017-Jun-08 11:16:45): TrySyncProduct, Calling BeginSync
Trace(2017-Jun-08 11:16:45): Logging on network access user
Trace(2017-Jun-08 11:16:45): Attempting to make a connection to remote machine \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\
Trace(2017-Jun-08 11:16:45): CIDUpdate(Info): \\THC-AV01\SophosUpdate, THC\avadmin, 86
Trace(2017-Jun-08 11:16:45): Custom certificate already present.
Trace(2017-Jun-08 11:16:45): CalculateChecksum. Processing file C:\ProgramData\Sophos\AutoUpdate\cache\escdp.dat
Trace(2017-Jun-08 11:16:45): Remote connection over UNC.
Trace(2017-Jun-08 11:16:45): File master.upd not found (Remote). Return code 0x80040f04
Trace(2017-Jun-08 11:16:45): Unable to read file master.upd (Remote)
Trace(2017-Jun-08 11:16:45): Unable to synchronise file root.upd.
Trace(2017-Jun-08 11:16:45): Unable to synchronise file escdp.dat.
Trace(2017-Jun-08 11:16:45): Unable to synchronise file expired_credential.dat.
Trace(2017-Jun-08 11:16:45): CalculateChecksum. Processing file C:\ProgramData\Sophos\AutoUpdate\cache\ProductID.dat
Trace(2017-Jun-08 11:16:45): Unable to synchronise file ProductID.dat.
Trace(2017-Jun-08 11:16:45): File root.upd recovered.
Trace(2017-Jun-08 11:16:45): File escdp.dat recovered.
Trace(2017-Jun-08 11:16:45): File ProductID.dat recovered.
Trace(2017-Jun-08 11:16:45): Unable to recover file expired_credential.dat.
Trace(2017-Jun-08 11:16:45): Error -2147217660 in ReadCustomerIDFile
Trace(2017-Jun-08 11:16:45): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Calling SyncProduct with {F8FFD42E-47AC-4CFF-9E27-EC84ED62128E}
Trace(2017-Jun-08 11:16:45): CIDUpdateLocation::SyncProduct - Updating Product: Sophos System Protection
Trace(2017-Jun-08 11:16:45): CIDUpdate(SyncProduct.Start): Sophos System Protection, \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\
Trace(2017-Jun-08 11:16:45): CIDUpdateLocation::Sync - Updating from local CID: \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\ssp
Trace(2017-Jun-08 11:16:45): CIDSync(CidSyncMessage):
Trace(2017-Jun-08 11:16:45): CIDSyncCallback, SynchronisationTerminated - Code = -2147024809
Trace(2017-Jun-08 11:16:45): CIDSyncCallback, SynchronisationTerminated - MapFile = C:\ProgramData\Sophos\AutoUpdate\cache\ssp.map
Trace(2017-Jun-08 11:16:45): CIDSync(CidSyncMessage): \\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\ssp,
Trace(2017-Jun-08 11:16:45): CIDUpdateLocation::SyncProduct: Failed to update product (Sophos System Protection) from "\\THC-AV01\SophosUpdate\CIDs\S000\SAVSCFXP\", Error is :CIDSYNC_E_SRCNOTFOUND (Source not found.)
Trace(2017-Jun-08 11:16:45): CIDUpdate(CIDDownloadFailed):
Trace(2017-Jun-08 11:16:46): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, SyncProduct returned - 0
Trace(2017-Jun-08 11:16:46): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Ended - 0
Trace(2017-Jun-08 11:16:46): UpdateLocationFacade::SyncProduct: Last Update Mechanism = SDDS2
Trace(2017-Jun-08 11:16:46): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Jun-08 11:16:46): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Jun-08 11:16:46): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Jun-08 11:16:46): SULUpdateLocation created!
Trace(2017-Jun-08 11:16:46): TrySyncProduct, Calling BeginSync
Trace(2017-Jun-08 11:16:46): SULUpdateLocation: BeginSync
Trace(2017-Jun-08 11:16:46): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Jun-08 11:16:46): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Jun-08 11:16:47): Calling SULDownloader Setup...
Trace(2017-Jun-08 11:16:47): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Jun-08 11:16:47): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Jun-08 11:16:47): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Jun-08 11:16:47): server = sophos
Trace(2017-Jun-08 11:16:47): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Jun-08 11:16:47): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Jun-08 11:16:47): Proxy location: http://proxy1:80
Trace(2017-Jun-08 11:16:47): SULDownloader setup successful.
Trace(2017-Jun-08 11:16:47): SubscriptionProvider: F26F7EC0-1302-4DA7-8B6B-A5383051D41A/10.6.4.1.3673.2/
Trace(2017-Jun-08 11:23:07): Enumerating available product versions...
Trace(2017-Jun-08 11:23:07): Out of sources
Trace(2017-Jun-08 11:23:07): SubscriptionProvider: F26F7EC0-1302-4DA7-8B6B-A5383051D41A/10.6.4.1.3673.2/
Trace(2017-Jun-08 11:29:27): Out of sources
Trace(2017-Jun-08 11:29:27): Failed: SDDS2 CheckResubscription failed
Trace(2017-Jun-08 11:29:27): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Jun-08 11:29:27): UpdateLocationFacade::SyncProduct: Last Update Mechanism = SDDS2
Trace(2017-Jun-08 11:29:27): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Jun-08 11:29:27): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Jun-08 11:29:27): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Jun-08 11:29:27): SULUpdateLocation created!
Trace(2017-Jun-08 11:29:27): TrySyncProduct, Calling BeginSync
Trace(2017-Jun-08 11:29:27): SULUpdateLocation: BeginSync
Trace(2017-Jun-08 11:29:27): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Jun-08 11:29:27): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Jun-08 11:29:27): Calling SULDownloader Setup...
Trace(2017-Jun-08 11:29:27): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Jun-08 11:29:27): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Jun-08 11:29:27): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Jun-08 11:29:27): server = sophos
Trace(2017-Jun-08 11:29:27): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Jun-08 11:29:27): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Jun-08 11:29:27): Proxy location: http://proxy1:80
Trace(2017-Jun-08 11:29:27): SULDownloader setup successful.
Trace(2017-Jun-08 11:29:27): SubscriptionProvider: F26F7EC0-1302-4DA7-8B6B-A5383051D41A/10.6.4.1.3673.2/
Trace(2017-Jun-08 11:35:46): Enumerating available product versions...
Trace(2017-Jun-08 11:35:46): Out of sources
Trace(2017-Jun-08 11:35:46): SubscriptionProvider: F26F7EC0-1302-4DA7-8B6B-A5383051D41A/10.6.4.1.3673.2/
Trace(2017-Jun-08 11:42:06): Out of sources
Trace(2017-Jun-08 11:42:06): Failed: SDDS2 CheckResubscription failed
Trace(2017-Jun-08 11:42:06): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Jun-08 11:42:06): UpdateLocationFacade::SyncProduct: Last Update Mechanism = SDDS2
Trace(2017-Jun-08 11:42:06): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Jun-08 11:42:06): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Jun-08 11:42:06): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Jun-08 11:42:06): SULUpdateLocation created!
Trace(2017-Jun-08 11:42:06): TrySyncProduct, Calling BeginSync
Trace(2017-Jun-08 11:42:06): SULUpdateLocation: BeginSync
Trace(2017-Jun-08 11:42:06): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Jun-08 11:42:06): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Jun-08 11:42:06): Calling SULDownloader Setup...
Trace(2017-Jun-08 11:42:06): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Jun-08 11:42:06): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Jun-08 11:42:06): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Jun-08 11:42:06): server = sophos
Trace(2017-Jun-08 11:42:06): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Jun-08 11:42:06): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Jun-08 11:42:06): Proxy location: http://proxy1:80
Trace(2017-Jun-08 11:42:06): SULDownloader setup successful.
Trace(2017-Jun-08 11:42:06): SubscriptionProvider: F26F7EC0-1302-4DA7-8B6B-A5383051D41A/10.6.4.1.3673.2/
Trace(2017-Jun-08 11:48:26): Enumerating available product versions...
Trace(2017-Jun-08 11:48:26): Out of sources
Trace(2017-Jun-08 11:48:26): SubscriptionProvider: F26F7EC0-1302-4DA7-8B6B-A5383051D41A/10.6.4.1.3673.2/
Trace(2017-Jun-08 11:54:46): Out of sources
Trace(2017-Jun-08 11:54:46): Failed: SDDS2 CheckResubscription failed
Trace(2017-Jun-08 11:54:46): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Jun-08 11:54:46): UpdateLocationFacade::SyncProduct: Last Update Mechanism = SDDS2
Trace(2017-Jun-08 11:54:46): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Jun-08 11:54:46): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Jun-08 11:54:46): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Jun-08 11:54:46): SULUpdateLocation created!
Trace(2017-Jun-08 11:54:46): TrySyncProduct, Calling BeginSync
Trace(2017-Jun-08 11:54:46): SULUpdateLocation: BeginSync
Trace(2017-Jun-08 11:54:46): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Jun-08 11:54:46): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Jun-08 11:54:46): Calling SULDownloader Setup...
Trace(2017-Jun-08 11:54:46): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Jun-08 11:54:46): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Jun-08 11:54:46): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Jun-08 11:54:46): server = sophos
Trace(2017-Jun-08 11:54:46): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Jun-08 11:54:46): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Jun-08 11:54:46): Proxy location: http://proxy1:80
Trace(2017-Jun-08 11:54:46): SULDownloader setup successful.
Trace(2017-Jun-08 11:54:46): SubscriptionProvider: F26F7EC0-1302-4DA7-8B6B-A5383051D41A/10.6.4.1.3673.2/
Trace(2017-Jun-08 12:01:06): Enumerating available product versions...
Trace(2017-Jun-08 12:01:06): Out of sources
Trace(2017-Jun-08 12:01:06): SubscriptionProvider: F26F7EC0-1302-4DA7-8B6B-A5383051D41A/10.6.4.1.3673.2/
Trace(2017-Jun-08 12:07:26): Out of sources
Trace(2017-Jun-08 12:07:26): Failed: SDDS2 CheckResubscription failed
Trace(2017-Jun-08 12:07:26): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Jun-08 12:07:26): UpdateLocationFacade::SyncProduct: Last Update Mechanism = SDDS2
Trace(2017-Jun-08 12:07:26): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Jun-08 12:07:26): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Jun-08 12:07:26): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Jun-08 12:07:26): SULUpdateLocation created!
Trace(2017-Jun-08 12:07:26): TrySyncProduct, Calling BeginSync
Trace(2017-Jun-08 12:07:26): SULUpdateLocation: BeginSync
Trace(2017-Jun-08 12:07:26): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Jun-08 12:07:26): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Jun-08 12:07:26): Calling SULDownloader Setup...
Trace(2017-Jun-08 12:07:26): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Jun-08 12:07:26): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Jun-08 12:07:26): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Jun-08 12:07:26): server = sophos
Trace(2017-Jun-08 12:07:26): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Jun-08 12:07:26): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Jun-08 12:07:26): Proxy location: http://proxy1:80
Trace(2017-Jun-08 12:07:26): SULDownloader setup successful.
Trace(2017-Jun-08 12:07:26): SubscriptionProvider: F26F7EC0-1302-4DA7-8B6B-A5383051D41A/10.6.4.1.3673.2/
Trace(2017-Jun-08 12:13:46): Enumerating available product versions...
Trace(2017-Jun-08 12:13:46): Out of sources
Trace(2017-Jun-08 12:13:46): SubscriptionProvider: F26F7EC0-1302-4DA7-8B6B-A5383051D41A/10.6.4.1.3673.2/
Trace(2017-Jun-08 12:20:06): Out of sources
Trace(2017-Jun-08 12:20:06): Failed: SDDS2 CheckResubscription failed
Trace(2017-Jun-08 12:20:06): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Jun-08 12:20:06): UpdateLocationFacade::SyncProduct: Last Update Mechanism = SDDS2
Trace(2017-Jun-08 12:20:06): TrySyncProduct<class SDDS2::SULUpdateLocation>, Started:
Trace(2017-Jun-08 12:20:06): TrySyncProduct<class SDDS2::SULUpdateLocation>, creating update location
Trace(2017-Jun-08 12:20:06): Could not read registry entry containing Sophos address - using hardcoded value.
Trace(2017-Jun-08 12:20:06): SULUpdateLocation created!
Trace(2017-Jun-08 12:20:06): TrySyncProduct, Calling BeginSync
Trace(2017-Jun-08 12:20:06): SULUpdateLocation: BeginSync
Trace(2017-Jun-08 12:20:06): Path to decode files to: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode
Trace(2017-Jun-08 12:20:06): SDDS2Update(SyncProduct.Start): Sophos Endpoint Security and Control, sophos
Trace(2017-Jun-08 12:20:06): Calling SULDownloader Setup...
Trace(2017-Jun-08 12:20:06): warehousePath: "C:\ProgramData\Sophos\AutoUpdate\data\warehouse"
Trace(2017-Jun-08 12:20:06): decodePath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\decode"
Trace(2017-Jun-08 12:20:06): certPath: "C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir"
Trace(2017-Jun-08 12:20:06): server = sophos
Trace(2017-Jun-08 12:20:06): Adding Sophos Update Location: dci.sophosupd.com/update
Trace(2017-Jun-08 12:20:06): Adding Sophos Update Location: dci.sophosupd.net/update
Trace(2017-Jun-08 12:20:06): Proxy location: http://proxy1:80
Trace(2017-Jun-08 12:20:06): SULDownloader setup successful.
Trace(2017-Jun-08 12:20:06): SubscriptionProvider: F26F7EC0-1302-4DA7-8B6B-A5383051D41A/10.6.4.1.3673.2/
Trace(2017-Jun-08 12:26:27): Enumerating available product versions...
Trace(2017-Jun-08 12:26:27): Out of sources
Trace(2017-Jun-08 12:26:27): SubscriptionProvider: F26F7EC0-1302-4DA7-8B6B-A5383051D41A/10.6.4.1.3673.2/
Trace(2017-Jun-08 12:32:46): Out of sources
Trace(2017-Jun-08 12:32:46): Failed: SDDS2 CheckResubscription failed
Trace(2017-Jun-08 12:32:46): TrySyncProduct<class SDDS2::SULUpdateLocation>, Ended - 0
Trace(2017-Jun-08 12:32:46): ALUpdate():
Trace(2017-Jun-08 12:32:46): ALUpdate(DownloadEnded):
Trace(2017-Jun-08 12:32:46): UpdateCoordinator::UpdateNow: About to Action list of products
Trace(2017-Jun-08 12:32:46): SimpleProduct::DoAction isLater==false skipAction==false isUninstall==false m_lastUpdateSucceeded==false numfilestocahce 1 Actiontype SetupNot preinstalled product
Trace(2017-Jun-08 12:32:46): SimpleProduct::DoAction isLater==false skipAction==false isUninstall==false m_lastUpdateSucceeded==false numfilestocahce 1 Actiontype SetupNot preinstalled product
Trace(2017-Jun-08 12:32:46): SimpleProduct::DoAction isLater==false skipAction==false isUninstall==false m_lastUpdateSucceeded==false numfilestocahce 1 Actiontype SetupNot preinstalled product
Trace(2017-Jun-08 12:32:46): SimpleProduct::DoAction isLater==false skipAction==false isUninstall==false m_lastUpdateSucceeded==false numfilestocahce 1 Actiontype SetupNot preinstalled product
Trace(2017-Jun-08 12:32:46): SimpleProduct::DoAction isLater==false skipAction==false isUninstall==false m_lastUpdateSucceeded==false numfilestocahce 1 Actiontype SetupNot preinstalled product
Trace(2017-Jun-08 12:32:46): SimpleProduct::DoAction isLater==false skipAction==false isUninstall==false m_lastUpdateSucceeded==false numfilestocahce 1 Actiontype SetupNot preinstalled product
Trace(2017-Jun-08 12:32:48): RMSMessageHandler: ALUpdateEnd
Trace(2017-Jun-08 12:32:48): Sending message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2017-Jun-08 12:32:48): IPCSender::Write: Writing message: <?xml version="1.0" encoding="utf-8" ?><Config type="RMSEndUpdate"><ErrorMessage><ID></ID><StringID>113</StringID><Sender>ALUpdate</Sender></ErrorMessage><ReadableMessage>ERROR: Could not find a source for updated packages</ReadableMessage></Config>
Trace(2017-Jun-08 12:32:48): IPCSender::ProcessSend: Listener not ready starting to wait
Trace(2017-Jun-08 12:32:49): IPCSender::ProcessSend exiting
Trace(2017-Jun-08 12:32:49): ALUpdate finished
This thread was automatically locked due to age.
