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Endpoint - write to USB from application issue

ScottHolm

We run into this issue every once in a while and yesterday ran into the issue again. When trying to write to a USB drive (user is in the exception group to allow full access) the application (EX: Word) doing a save as directly to the USB does not work. However if the user saves the files to a network location or locally and copy's and pastes the file to the USB drive it works. 

 

With the testing I did, I disabled the device control locally on the client and ran into the same issue. While having that disabled, I disabled data control and I was then allowed to be able to write directly to the USB though an app. 

Anyone else run into this issue? 



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    Hello ScottHolm,

    some details are missing but this doesn't sound like an issue but rather that it works like designed and documented.
    If there is a Data Control policy active with a rule that has Allow on acceptance or Block as action and a storage device among the destinations then transfers (i.e. writes) to this device are only possible with Explorer. This is not related to Device Control.

    Christian

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  • 0

    Hello ScottHolm,

    some details are missing but this doesn't sound like an issue but rather that it works like designed and documented.
    If there is a Data Control policy active with a rule that has Allow on acceptance or Block as action and a storage device among the destinations then transfers (i.e. writes) to this device are only possible with Explorer. This is not related to Device Control.

    Christian

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