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Insufficient privileges to run sophos

Hi.

I believe im battling malware at the moment, still waiting on the x64vista forum tech's to reply to my post.

Having spent many hours doing various different cleanup techniques i discovered sophos, and have come to relise how good it is, how responsive the team here is and basically that it seems to be the industry standard.

Not long after installing i seem to have lost my privileges to run it, im on x64 vista if there is a way to reset it.

thank you

:11449


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  • Hi AusDyna

    Thanks for the update,

    If your user account is in all four of the local sophos groups, try the following:

    Open a command prompt and type the following command:

    msiexec.exe /i "c:\ProgramData\Sophos\AutoUpdate\cache\savxp\Sophos Anti-Virus.msi" REINSTALL=ALL REINSTALLMODE=voums UPDATEDRIVERS=0 /l*v c:\msi.log /qb

    The above commands should be on one line.

    After the above is complete, and the machines has updated.

    Log off and log back on. Try open Sophos.

    :)

    :11507
Reply
  • Hi AusDyna

    Thanks for the update,

    If your user account is in all four of the local sophos groups, try the following:

    Open a command prompt and type the following command:

    msiexec.exe /i "c:\ProgramData\Sophos\AutoUpdate\cache\savxp\Sophos Anti-Virus.msi" REINSTALL=ALL REINSTALLMODE=voums UPDATEDRIVERS=0 /l*v c:\msi.log /qb

    The above commands should be on one line.

    After the above is complete, and the machines has updated.

    Log off and log back on. Try open Sophos.

    :)

    :11507
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