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Web Protection - E-mail Alerts

f3rrar1az

 I saw a user get a web on-access block and was really impressed.   However I was unimpressed that I did not get an e-mail notification about this via my messaging settings. 

I check my alert settings and found....

Under my AV/HIPs policy>Messaging>Email Alerting tab I do not have scanning errors or other errors enabled.  I have since turned them on.  Can anyone confirm that this will generate the said alert?  Desktop messaging is checked in all boxes.

Thanks,

f3rrar1az

:4033


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    Hello f3rrar1az,

    this has already been discussed for version 9.0 in . For version 9.5 the relevant section from the SESC 9.5 Help manual reads:

    4.9.2 Configure anti-virus email alerting

    ....

    Sophos Anti-Virus does not send email alerts for threats that are detected by web page scanning
    because the threats are not downloaded to your computer. Therefore, there is no need to take
    any action

    WAD&D - you see this information only in the Computer Details from SEC. 

    I understand that you don't get email alerts because this could result in quite some (unexpected) traffic (do not forget it's the client sending the mail). OTOH this information is not unimportant and it should be available at least in a report (SEC does have the information so it could be done).

    Christian

    :4046
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  • 0

    Hello f3rrar1az,

    this has already been discussed for version 9.0 in . For version 9.5 the relevant section from the SESC 9.5 Help manual reads:

    4.9.2 Configure anti-virus email alerting

    ....

    Sophos Anti-Virus does not send email alerts for threats that are detected by web page scanning
    because the threats are not downloaded to your computer. Therefore, there is no need to take
    any action

    WAD&D - you see this information only in the Computer Details from SEC. 

    I understand that you don't get email alerts because this could result in quite some (unexpected) traffic (do not forget it's the client sending the mail). OTOH this information is not unimportant and it should be available at least in a report (SEC does have the information so it could be done).

    Christian

    :4046
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