This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Duplicate PC names in enterprise console

I've noticed after upgrading the Enterprise Console to version 4.5 and AV to 9.5 that duplicate PC names have started appearing.  This normally happens after a PC's AV has either not upgraded properly or has stopped updating so i've uninstalled and it and then redeployed it down.  One of the PC names will say its connected & managed (although not properly as the 'up to date' colum is blank and you can't deploy any policies down)  whilst the other will be greyed out.

I've tried deleting both entries in the Enterprise Console in an attempt for the AD sync to sort it but they both re-appear again.  Is this a known issue with the 4.5 upgrade?

:4224


This thread was automatically locked due to age.
Parents
  • We're having exactly the same issue - I've just escalated this to our SOphos support team in South Africa and requested that this be speeded up as 6 months is just plain stupid. Looks like there might be a QA issue here becuase we also had big problems when we first rolled out ver 9 so we had to roll back to 7.

    :4595
Reply
  • We're having exactly the same issue - I've just escalated this to our SOphos support team in South Africa and requested that this be speeded up as 6 months is just plain stupid. Looks like there might be a QA issue here becuase we also had big problems when we first rolled out ver 9 so we had to roll back to 7.

    :4595
Children
No Data