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Duplicate PC names in enterprise console

CDC

I've noticed after upgrading the Enterprise Console to version 4.5 and AV to 9.5 that duplicate PC names have started appearing.  This normally happens after a PC's AV has either not upgraded properly or has stopped updating so i've uninstalled and it and then redeployed it down.  One of the PC names will say its connected & managed (although not properly as the 'up to date' colum is blank and you can't deploy any policies down)  whilst the other will be greyed out.

I've tried deleting both entries in the Enterprise Console in an attempt for the AD sync to sort it but they both re-appear again.  Is this a known issue with the 4.5 upgrade?

:4224


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    This is what the support team have sent back to me;

    Thank you for your email, our development team are currently investigating the reported issue below under DEF62582.

    After installing SEC4.5 or upgrading to SEC4.5, duplicate PCs appear in the an Active Directory synchronized SEC group. This occurs when a managed endpoint belonging to an Active Directory synchronized SEC group is deleted.

    Deleting either endpoint from SEC does not resolve the issue, once an AD sync occurs the un-managed endpoint reappears, if the managed endpoint is deleted it will reappear after an update or if the endpoint is restarted (as intended).

    The 'Computer details' on the un-managed endpoint will be empty except for 'Computer name' and 'Operating system'.

    Hopefully they'll have a patch out for this soon

    :4505
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  • 0

    This is what the support team have sent back to me;

    Thank you for your email, our development team are currently investigating the reported issue below under DEF62582.

    After installing SEC4.5 or upgrading to SEC4.5, duplicate PCs appear in the an Active Directory synchronized SEC group. This occurs when a managed endpoint belonging to an Active Directory synchronized SEC group is deleted.

    Deleting either endpoint from SEC does not resolve the issue, once an AD sync occurs the un-managed endpoint reappears, if the managed endpoint is deleted it will reappear after an update or if the endpoint is restarted (as intended).

    The 'Computer details' on the un-managed endpoint will be empty except for 'Computer name' and 'Operating system'.

    Hopefully they'll have a patch out for this soon

    :4505
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