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Sophos Anti-Virus will not start.

I performed some Microsoft updates on a Windows 2000 Server, and recently noticed that now my backup software (particularly my Backup Exec Server service) and anti-virus software (don't know which version of Sophos because I cannot open it) will not start. I don't know if the updates caused the issue for certain. When I try to open Sophos, I get an error:

SAVMain.exe - Application Error: The application failed to initialize properly (0xc0000022). Click on OK to terminate the application.

In my event logs, I find some references to Mal/EncPk-MK. Does that mean I have some malware on the machine?

http://www.sophos.com/security/analyses/viruses-and-spyware/malencpkmk.html

The removal procedure says to start by opening Sophos, but I cannot do that.

Ultimately, the issue is that I cannot open my anti-virus or backup software, but there MAY be a piece of malware involved, but unsure if the issues are related. Also may be related to updates from Microsoft.

Any ideas?

:1937


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Parents
  • Personally I don't trust this program so i suggest you something else. Don't bother with it, better change it with something good. I use this 

    <advertising link to competitor website removed by SophosTalk moderator>

    It'll be easier to use and you'll meet less problems. till now my computers works very good and it takes less space then sophos. I hope it'll help you

    :3730
Reply
  • Personally I don't trust this program so i suggest you something else. Don't bother with it, better change it with something good. I use this 

    <advertising link to competitor website removed by SophosTalk moderator>

    It'll be easier to use and you'll meet less problems. till now my computers works very good and it takes less space then sophos. I hope it'll help you

    :3730
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