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NAC Installation Error

Hello there,

Recently, I upgrade Endpoint and SEC to latest version. According to Sophos Upgrade Advisor, we must first install NAC3.5 follow by SEC4.5. But during installation NAC3.5 come out with error. So, I proceed with install SEC4.5 and lastly NAC3.5

But NAC3.5 installation shows error: Ending the installation. Unable to complete installation of Sophos NAC Application Server (1603)

OS: Windows Server 2008 Version 6.0 SP1

Any idea guys?

:7161


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  • Thanks,

    On the error log I found this error:

    “[Error 1722] There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."

    It is causes by the NAC3.5 installer itself ? Because some peoples inform the installer package corrupted.

    :7267
Reply
  • Thanks,

    On the error log I found this error:

    “[Error 1722] There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."

    It is causes by the NAC3.5 installer itself ? Because some peoples inform the installer package corrupted.

    :7267
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