"Install Sophos client firewall" greyed out

Question

HI

I'm attempting to install Sophos Anti-virus & Firewall on a stand alone Windows 7 pc.

I downloaded the stand alone installer, and removed the OEM preinstalled McAffee system. During install I was told that installing the firewall was optional, but the option to install it was greyed out so I couldn't install. I now have no firewall on my system.

Any ideas how i can install the firewall? Or where I can download it separately?

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JoeDoe · Accepted Answer

Hi, looks like you are using a 64-bit Windows 7 - is that right? If you're using a 64-bit OS you will not be able to install the Sophos Client Firewall cause it's only supported on 32-bit systems at the moment. Edit: Here is a lst on what's supported: http://www.sophos.com/products/enterprise/endpoint/security-and-control/windows/sysreqs.html Hope this helps :-) Joe :111