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Sophos protection disabled

Hey,

First of all I'm a Uni student using Sophos Endpoint on my computer for anti virus protection.

The software checks for updates every hour or so, and updates sucesfully when there is an update, However I have just hovered my mouse over the icon and it reads "Sophos protection disabled" - The Icon is blue, it is fully up to date and I cannot see any reason as to this?

Does this mean I am not protected against viruses? I have on access/on read checks enabled, will they not be performed? And how can I remedy this?

Thanks alot,

Nels

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0 RRR over 14 years ago

My remote guess is that you can't connect for whatever reason (using misconfigured WLAN instead of wired NIC?) to your university's internal Sophos update server. Due to the lack of communication to the Sophos server your local Sophos installation doesn't know if it's up to date or missing out the latest virus definition updates (IDEs) and that's why it shows you the red X.
If you connect properly to your university's network (right IP, right subnet etc) and force an Update the red X should go away.
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0 RRR over 14 years ago

My remote guess is that you can't connect for whatever reason (using misconfigured WLAN instead of wired NIC?) to your university's internal Sophos update server. Due to the lack of communication to the Sophos server your local Sophos installation doesn't know if it's up to date or missing out the latest virus definition updates (IDEs) and that's why it shows you the red X.
If you connect properly to your university's network (right IP, right subnet etc) and force an Update the red X should go away.
:2670
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