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Getting Update Failed Message when using Puremessage

updated failedHello

I hope this is the right area to post this.

I have installed the latest version of Puermessage onto a Windows 2008 Standard Server running Exchange 2010.  I am curreting getting under the last updated section of FAILED.  Attached is a pic.  Any suggestions on what to try.  

I also have Sophos AV - Endpoint installed and it is up to date

thanks

:12027


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