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Won't install - fails the "equivalent protection" test

Amhazing

Hi Guys,

We're converting from Trend Micro to Sphos.  Really want to use the remove third party software because we don't want to have to go to each computer to remove the existing anti virus software.

However the Sophos installation won't allow us to do that because we fail the "equivalent protection" test (i.e. we're not installing the firewall product and it wants us to).

Is there a way to override or turn off the check and do the removal anyway?

thanks

H 

:11909


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    Hello,

    looks ok so far and the report will not give you more insight. Please check the router logs on the client in [%ALLUSERSPROFILE%\Application Data|%ProgramData%]\Sophos\Remote Management System\3\Router\Logs, preferably the one corresponding to MRInit. And are there any files in ...\Router\Envelopes\ ? You might also try to telnet from the client to the server's port 8194 - it should connect but close the connection after a short time.

    Christian

    :12165
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  • 0

    Hello,

    looks ok so far and the report will not give you more insight. Please check the router logs on the client in [%ALLUSERSPROFILE%\Application Data|%ProgramData%]\Sophos\Remote Management System\3\Router\Logs, preferably the one corresponding to MRInit. And are there any files in ...\Router\Envelopes\ ? You might also try to telnet from the client to the server's port 8194 - it should connect but close the connection after a short time.

    Christian

    :12165
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