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Won't install - fails the "equivalent protection" test

Hi Guys,

We're converting from Trend Micro to Sphos. Really want to use the remove third party software because we don't want to have to go to each computer to remove the existing anti virus software.

However the Sophos installation won't allow us to do that because we fail the "equivalent protection" test (i.e. we're not installing the firewall product and it wants us to).

Is there a way to override or turn off the check and do the removal anyway?

thanks

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0 Amhazing over 13 years ago

Hi Christian,
Here's the log file (I've removed servernames and IP for security reasons):
08.04.2011 10:33:13 05A8 I SOF: C:\WINDOWS\TEMP/ClientMRInit-20110408-003313.log
08.04.2011 10:33:13 05A8 D ClientMRInit updating
08.04.2011 10:33:13 05A8 D mrfile=`MRInit.conf`
cafile=`cac.pem`
filepath=`C:\Program Files\Sophos\Remote Management System\`
rtrname=`Router`
logpath=`C:\WINDOWS\TEMP`
08.04.2011 10:33:13 05A8 I Opening initialisation file: C:\Program Files\Sophos\Remote Management System/MRInit.conf
08.04.2011 10:33:13 05A8 I Opening root certificate initialisation file: C:\Program Files\Sophos\Remote Management System/cac.pem
08.04.2011 10:33:13 05A8 D CA certificates are the same, no action taken.
08.04.2011 10:33:13 05A8 I Message Router identity keys match.
08.04.2011 10:33:13 05A8 I Managed Application identity keys match.
08.04.2011 10:33:13 05A8 I Management Agent identity keys match.
08.04.2011 10:33:13 05A8 D CheckParentAddress( `serverIP,servermac,servername.domain.local,servername`->`serverIP,Servermac,servername.domain.local,servername` )
08.04.2011 10:33:13 05A8 D IsThisComputer[serverIP,servermac,servername.domain.local,servername]
08.04.2011 10:33:13 05A8 D Found 3 addresses
08.04.2011 10:33:13 05A8 I Connection cache size for endpoint will be set to 10 , NumSenderThreads will be set to 3
08.04.2011 10:33:13 05A8 I Parent router ports match, no action taken: 8192
08.04.2011 10:33:13 05A8 I Router IOR ports match, no action taken: 8192
08.04.2011 10:33:13 05A8 D Router service args are the same (-ORBListenEndpoints iiop://:8193/ssl_port=8194), no change.
08.04.2011 10:33:13 05A8 D Apply operating in update-only mode
08.04.2011 10:33:16 05A8 I ClientMRInit successful exit
08.04.2011 10:33:13 05A8 I SOF: C:\WINDOWS\TEMP/ClientMRInit-20110408-003313.log08.04.2011 10:33:13 05A8 D ClientMRInit updating08.04.2011 10:33:13 05A8 D mrfile=`MRInit.conf`cafile=`cac.pem`filepath=`C:\Program Files\Sophos\Remote Management System\`rtrname=`Router`logpath=`C:\WINDOWS\TEMP`08.04.2011 10:33:13 05A8 I Opening initialisation file: C:\Program Files\Sophos\Remote Management System/MRInit.conf08.04.2011 10:33:13 05A8 I Opening root certificate initialisation file: C:\Program Files\Sophos\Remote Management System/cac.pem08.04.2011 10:33:13 05A8 D CA certificates are the same, no action taken.08.04.2011 10:33:13 05A8 I Message Router identity keys match.08.04.2011 10:33:13 05A8 I Managed Application identity keys match.08.04.2011 10:33:13 05A8 I Management Agent identity keys match.08.04.2011 10:33:13 05A8 D CheckParentAddress(
etc . .
Apply operating in update-only mode08.04.2011 10:33:16 05A8 I ClientMRInit successful exit
That looks all okay to me right - it looks like the client is checking for updates and getting them right?
So will chase up the Sophos Network Comms Report..
regards,
H
:12151
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0 Amhazing over 13 years ago

Hi Christian,
Here's the log file (I've removed servernames and IP for security reasons):
08.04.2011 10:33:13 05A8 I SOF: C:\WINDOWS\TEMP/ClientMRInit-20110408-003313.log
08.04.2011 10:33:13 05A8 D ClientMRInit updating
08.04.2011 10:33:13 05A8 D mrfile=`MRInit.conf`
cafile=`cac.pem`
filepath=`C:\Program Files\Sophos\Remote Management System\`
rtrname=`Router`
logpath=`C:\WINDOWS\TEMP`
08.04.2011 10:33:13 05A8 I Opening initialisation file: C:\Program Files\Sophos\Remote Management System/MRInit.conf
08.04.2011 10:33:13 05A8 I Opening root certificate initialisation file: C:\Program Files\Sophos\Remote Management System/cac.pem
08.04.2011 10:33:13 05A8 D CA certificates are the same, no action taken.
08.04.2011 10:33:13 05A8 I Message Router identity keys match.
08.04.2011 10:33:13 05A8 I Managed Application identity keys match.
08.04.2011 10:33:13 05A8 I Management Agent identity keys match.
08.04.2011 10:33:13 05A8 D CheckParentAddress( `serverIP,servermac,servername.domain.local,servername`->`serverIP,Servermac,servername.domain.local,servername` )
08.04.2011 10:33:13 05A8 D IsThisComputer[serverIP,servermac,servername.domain.local,servername]
08.04.2011 10:33:13 05A8 D Found 3 addresses
08.04.2011 10:33:13 05A8 I Connection cache size for endpoint will be set to 10 , NumSenderThreads will be set to 3
08.04.2011 10:33:13 05A8 I Parent router ports match, no action taken: 8192
08.04.2011 10:33:13 05A8 I Router IOR ports match, no action taken: 8192
08.04.2011 10:33:13 05A8 D Router service args are the same (-ORBListenEndpoints iiop://:8193/ssl_port=8194), no change.
08.04.2011 10:33:13 05A8 D Apply operating in update-only mode
08.04.2011 10:33:16 05A8 I ClientMRInit successful exit
08.04.2011 10:33:13 05A8 I SOF: C:\WINDOWS\TEMP/ClientMRInit-20110408-003313.log08.04.2011 10:33:13 05A8 D ClientMRInit updating08.04.2011 10:33:13 05A8 D mrfile=`MRInit.conf`cafile=`cac.pem`filepath=`C:\Program Files\Sophos\Remote Management System\`rtrname=`Router`logpath=`C:\WINDOWS\TEMP`08.04.2011 10:33:13 05A8 I Opening initialisation file: C:\Program Files\Sophos\Remote Management System/MRInit.conf08.04.2011 10:33:13 05A8 I Opening root certificate initialisation file: C:\Program Files\Sophos\Remote Management System/cac.pem08.04.2011 10:33:13 05A8 D CA certificates are the same, no action taken.08.04.2011 10:33:13 05A8 I Message Router identity keys match.08.04.2011 10:33:13 05A8 I Managed Application identity keys match.08.04.2011 10:33:13 05A8 I Management Agent identity keys match.08.04.2011 10:33:13 05A8 D CheckParentAddress(
etc . .
Apply operating in update-only mode08.04.2011 10:33:16 05A8 I ClientMRInit successful exit
That looks all okay to me right - it looks like the client is checking for updates and getting them right?
So will chase up the Sophos Network Comms Report..
regards,
H
:12151
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