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Won't install - fails the "equivalent protection" test

Amhazing

Hi Guys,

We're converting from Trend Micro to Sphos.  Really want to use the remove third party software because we don't want to have to go to each computer to remove the existing anti virus software.

However the Sophos installation won't allow us to do that because we fail the "equivalent protection" test (i.e. we're not installing the firewall product and it wants us to).

Is there a way to override or turn off the check and do the removal anyway?

thanks

H 

:11909


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    Thanks Christian - appreciated!

    The error 709999 didn't show up in my error message :( otherwise I would have had a much easier day yesterday ...

    The key words I got were the equivalent protection bit.

    As it turns out I had found the bit about editing the CRT config (as part of trying to run the AWremove tool manually - AWremoveW.exe being the one that doesn't give you interaction).  

    However when I ran the AWremove it didn't look like it was working so it wasn't till I came back in this morning and found it might have that I then attempted to run the install again..

    Either way it looks changing the config file made the difference so thanks.

    Now it looks like the client is deploying but none of them are coming back as managed - get the:

    "This computer is not yet managed. It is protected but has not yet reported back its status."

    error message.

    Any pointers on that one?

    regards,

    HL

    :11961
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  • 0

    Thanks Christian - appreciated!

    The error 709999 didn't show up in my error message :( otherwise I would have had a much easier day yesterday ...

    The key words I got were the equivalent protection bit.

    As it turns out I had found the bit about editing the CRT config (as part of trying to run the AWremove tool manually - AWremoveW.exe being the one that doesn't give you interaction).  

    However when I ran the AWremove it didn't look like it was working so it wasn't till I came back in this morning and found it might have that I then attempted to run the install again..

    Either way it looks changing the config file made the difference so thanks.

    Now it looks like the client is deploying but none of them are coming back as managed - get the:

    "This computer is not yet managed. It is protected but has not yet reported back its status."

    error message.

    Any pointers on that one?

    regards,

    HL

    :11961
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