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Windows 7 64bit and Sophos 9.7 Problem

Trevor

Hi,

Bit of a issue here which is baffling me.

Set up a new Subcription to 9.7 Recommended and created a new CID on AV server.

Setup a new Policy with the correct subscription which applies to a number of XP machines and 4 Windows 7 64bit machines.

The XP machines are all compliant with the new policy and have automatically upgraded from 9.5 to 9.7.

I've manually installed 9.7 to the Win 7 machines from the new CID (S002).

The issue I'm having is after 60 mins or so (automatic update schedule) the Win 7 workstations are checking for updates and then downgrading themselves back to version 9.5!

Both Win 7 and XP machines are sharing the same updating policy.

Any ideas?

:12561


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    If he used the original (and not WHERE Name =) this means the computers appear only once in the database and is expected in this case. To make sure I haven't made a typo (although I ran it here) he should select one of the clients by name.

    Think I'm out of ideas (except for tracing the exchange between SEC and client and/or turning debug on for the SEC) and time for this week . Sorry I couldn't help so far.

    Christian

    :12715
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  • 0

    If he used the original (and not WHERE Name =) this means the computers appear only once in the database and is expected in this case. To make sure I haven't made a typo (although I ran it here) he should select one of the clients by name.

    Think I'm out of ideas (except for tracing the exchange between SEC and client and/or turning debug on for the SEC) and time for this week . Sorry I couldn't help so far.

    Christian

    :12715
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