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Windows 7 64bit and Sophos 9.7 Problem

Trevor

Hi,

Bit of a issue here which is baffling me.

Set up a new Subcription to 9.7 Recommended and created a new CID on AV server.

Setup a new Policy with the correct subscription which applies to a number of XP machines and 4 Windows 7 64bit machines.

The XP machines are all compliant with the new policy and have automatically upgraded from 9.5 to 9.7.

I've manually installed 9.7 to the Win 7 machines from the new CID (S002).

The issue I'm having is after 60 mins or so (automatic update schedule) the Win 7 workstations are checking for updates and then downgrading themselves back to version 9.5!

Both Win 7 and XP machines are sharing the same updating policy.

Any ideas?

:12561


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  • 0

    Hi Christian

    Yes the group is like this

    Building Name

                    IT Workstations

                    Training Room Pc's

    The above group Building name and subset groups are synched with the OU structure from AD.

    The XP machines and Win 7 machines that I spoke about earlier are in the IT Workstations OU and corresponding group using the policy for 9.7.  XP machines all upgraded fine but Win 7 machines are downgrading to 9,5.

    I initially thought it was a conflict of policies as I had set IT Workstations group to use a policy for 9.7 but the Building name which it is a subset of, was using a 9,5 policy.  But now Building Name group and groups below are all using a 9.7 policy.  Every XP machine as a member of this top level group and below has now upgraded to 9.7 correctly but the Win 7 machines are still reverting to 9.5 while apparantly reporting to Econsole that they are compliant with the policy, yet having a different primary update server, pointing at the 9.5 cid

    :12701
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  • 0

    Hi Christian

    Yes the group is like this

    Building Name

                    IT Workstations

                    Training Room Pc's

    The above group Building name and subset groups are synched with the OU structure from AD.

    The XP machines and Win 7 machines that I spoke about earlier are in the IT Workstations OU and corresponding group using the policy for 9.7.  XP machines all upgraded fine but Win 7 machines are downgrading to 9,5.

    I initially thought it was a conflict of policies as I had set IT Workstations group to use a policy for 9.7 but the Building name which it is a subset of, was using a 9,5 policy.  But now Building Name group and groups below are all using a 9.7 policy.  Every XP machine as a member of this top level group and below has now upgraded to 9.7 correctly but the Win 7 machines are still reverting to 9.5 while apparantly reporting to Econsole that they are compliant with the policy, yet having a different primary update server, pointing at the 9.5 cid

    :12701
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