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Windows 7 64bit and Sophos 9.7 Problem

Trevor

Hi,

Bit of a issue here which is baffling me.

Set up a new Subcription to 9.7 Recommended and created a new CID on AV server.

Setup a new Policy with the correct subscription which applies to a number of XP machines and 4 Windows 7 64bit machines.

The XP machines are all compliant with the new policy and have automatically upgraded from 9.5 to 9.7.

I've manually installed 9.7 to the Win 7 machines from the new CID (S002).

The issue I'm having is after 60 mins or so (automatic update schedule) the Win 7 workstations are checking for updates and then downgrading themselves back to version 9.5!

Both Win 7 and XP machines are sharing the same updating policy.

Any ideas?

:12561


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  • 0

    Any chance that the Win7 clients appear twice in the console?

    Upon receiving the updating policy the client reports compliant (unless it is configured from the CID by means of sauconf.xml and the policies don't match). After that the flag is set to non-compliant when either the policy has been changed in SEC or the policy has been changed (manually or sauconf.xml) on the client. 

    Christian 

    :12631
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  • 0

    Any chance that the Win7 clients appear twice in the console?

    Upon receiving the updating policy the client reports compliant (unless it is configured from the CID by means of sauconf.xml and the policies don't match). After that the flag is set to non-compliant when either the policy has been changed in SEC or the policy has been changed (manually or sauconf.xml) on the client. 

    Christian 

    :12631
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