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RESOLVED SEC 4.5.1 "Complete" install alongside SQL Server 2005 instance: will it break 2005?

Hi guys

I am installing SEC 4.5.1 onto a Server 2003 box with SQL Server 2005 already installed running an instance for an unrelated application. I have installed a Server 2008 Express instance using the installer bundled in the SEC_451 executable and tried to point the Sophos database to it, it installs correctly but when you run it it fails with:

You cannot connect to the "management server" component on SERVERNAME, which provides data and services for Sophos Enterprise Console. This is because the management server is an earlier version or no management server exists. Click the Advanced button for information which you can send to Sophos Technical Support. This information can be used to diagnose and fix the problem.

The Advanced button provides:

Class not registered

----- [outer exception] -----
   -- error: 0x80040154
   -- facility: Custom (Defined by the interface)

   at struct IUnknown *__cdecl bl::SystemEnviroment::CreateInstanceOnServer(const struct _GUID &,const struct _GUID &,class std::basic_string<wchar_t,struct std::char_traits<wchar_t>,class std::allocator<wchar_t> >)
   at void __thiscall bl::CReusingManagementServiceClientBroker::CreateCoreServices(void)
   at __thiscall bl::CReusingManagementServiceClientBroker::CReusingManagementServiceClientBroker(const class bl::CReusingManagementServiceClientBroker &)
   at void __thiscall bl::CServerBrokerRegistrar::SetBroker(const class bl::CServerBrokerBase &) throw(...)
   at int __cdecl Run(int,enum bl::ConsoleType::Type)
   at int __stdcall wWinMain(struct HINSTANCE__ *,struct HINSTANCE__ *,wchar_t *,int)

Two questions:

1. What does this failure mean? Has it not seen my SQL 2008 Express instance? How can I fix it?

2. If I uninstall and reinstall a "Complete" installation, which installs SQL Server 2008 Express itself, will it run alongside or instead of my SQL 2005 server? I absolutely DO NOT want to impact on the application/SQL server 2005 instance already running!

Many thanks in advance for any advice here.

Cheers

Jon

:10221


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  • Thanks QC, although I'd like to think of it as more than "tinkering" :)

    From the error message it looks like the version of the console is out of whack with the version of the management server.

    There are 3 routes here typically:

    1. Let the installer create you a SOPHOS named instance as part of a "all in one" install.

    2. Create a SOPHOS named instance yourself and then run the install.  The SEC installer will pick up on the SOPHOS named instance and use it.

    3. Create your own named instance, e.g. SQLExpress.  If you go down this route you would install using the "Custom" option, choose all components, at the database page you should then be able to choose the custom instance.

    The various versions of SQL server will happily coexist.  The instance name is the unique factor.

    I hope this helps.

    Regards,

    Jak

    :10239
Reply
  • Thanks QC, although I'd like to think of it as more than "tinkering" :)

    From the error message it looks like the version of the console is out of whack with the version of the management server.

    There are 3 routes here typically:

    1. Let the installer create you a SOPHOS named instance as part of a "all in one" install.

    2. Create a SOPHOS named instance yourself and then run the install.  The SEC installer will pick up on the SOPHOS named instance and use it.

    3. Create your own named instance, e.g. SQLExpress.  If you go down this route you would install using the "Custom" option, choose all components, at the database page you should then be able to choose the custom instance.

    The various versions of SQL server will happily coexist.  The instance name is the unique factor.

    I hope this helps.

    Regards,

    Jak

    :10239
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