"could not contact server" message comes up each time i try to update PLEASE HELP!

HI Harryv

Please right click on the sophos shield, Select 'Open Sophos Endpoint Security and Control'

Select 'View Updating Log'

This will provide more information on why it is unable to update.

Things you can look at is:

Is computer Browser service started on the sophos server.

Is the account you are using to update locked out.

Otherwise, please provide more information to us to assist.

Is this happening on one machine or all the machines?
Did you do an upgrade recently, or is this a fresh install?

Are you running a domain or workgroup?

What did the Updating log file say (word for word)?

HI Harryv

Please right click on the sophos shield, Select 'Open Sophos Endpoint Security and Control'

Select 'View Updating Log'

This will provide more information on why it is unable to update.

Things you can look at is:

Is computer Browser service started on the sophos server.

Is the account you are using to update locked out.

Otherwise, please provide more information to us to assist.

Is this happening on one machine or all the machines?
Did you do an upgrade recently, or is this a fresh install?

Are you running a domain or workgroup?

What did the Updating log file say (word for word)?