This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Workstaiton reports "Computer Not Yet Managed" 0xfffffffd

We have one workstation that has not reported into the console since December of 2010.

The error listed is Computer Not Yet Managed. [0xfffffffd]


I noticed that in the Event Viewer, there were several errors of the following:


The Sophos Message Router service terminated unexpectedly. It has done this 436 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.


I've tried restarting the Sophos Message Router several times but it will not restart. I've also followed the recomended steps under http://www.sophos.com/support/knowledgebase/article/14449.html but they have not worked.


I know this workstation has Sophos installed and it is updating, just not reporting back to the console. Are there any other steps I can take before trying to uninstall/reinstall to get the Sophos Message Router service to start?

:9375


This thread was automatically locked due to age.