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Problems downloading updates with Sophos auto-update (standalone version)

yann

Hello, I have installed Sophos standalone & sophos auto-update on some of my Desktops.

I am having issues downloading updates.

If I set:

Address: Sophos

With my username and password, I get a timeout when trying to contact the server.

However, if I replace that address with: http://es-web.sophos.com/update/ - it works fine, at least it downloads and does stuff.

I've turned verbose logging on, and I think these might be the most relevant error:

Trace(2011-Jan-24 13:46:51): SDDSUpdateLocation caught exception from BeginSync: Cannot create stream (404) http://es-web-2.sophos.com/update/catalogue/.xml GetLastError returned 0
Trace(2011-Jan-24 13:46:51): TrySyncProduct<class AutoUpdate::SDDSUpdateLocation>, Ended - 0
Trace(2011-Jan-24 13:46:51): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, Started:
Trace(2011-Jan-24 13:46:51): TrySyncProduct<class AutoUpdate::CIDUpdateLocation>, creating update location

If I manually replace http://es-web.sophos.com/update/ by http://es-web-2.sophos.com/update/ , it also does not work. Am I right to assume that when I enter "Sophos" in the address, it tries to download from es-web-2, whhich appears to be down, when es-web works - or am I experiencing a completely different error?

Thanks for your help

:8195


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