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Mtz-2624 Cleaning

St3ve76

HI

Can anyone help me to clean Mtz-2624

We have detected it in a Sage file but there is no automatic removal that I can find

:12681


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  • 0

    Hello St3ve76 ,

    did Sophos detect it and if, what's the exact name of the threat? Can't find it in the Sophos threat center (only old references to the name from other sources).

    Christian

    :12691
    • 0

      HI

      Yes Sophos detected it but it cannot clean it.

      Details are

      Type - Virus/spyware

      Item detected - Mtz-2624

      Cleanup Status - Not cleanable

      :12699
      • 0

        There should be a link associated with the item - it should lead to the analyses page. Could you paste the URL please?

        Not cleanable doesn't mean it can't be dealt with - a scan with the Delete option might remove it (very likely if Delete is available as action in the local quarantine manager).

        From what I've found it's rather old and likely annoying but benign.

        Christian

        :12703
        • 0

          Hi

          http://www.sophos.com/en-us/Search-Results.aspx?virus_search=1&search=Mtz-2624

          It doesn't come back with anything.

          It has infected a Sage file so we ae a bit wary of deleteing it.

          :12705
          • 0

            I see - that's what I've got too :smileywink:

            This is a case for support - best to call them directly. Be prepared to send a sample of the file (if it's detected by on-access scanning turn of scanning and zip the file(s) with a password).

            Christian

            :12709
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