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rms router name

Dear sophos expert, I'm new comer & i'm happy to join in this forum.

I have a case like this, I have installed sophos to the user client (windows xp) that join to network domain then I've tried to rename old computer name to new name example MIS7 to IT-IDC-001. When I check sophos network communication report it shows no problems detected but on computer details --> RMS Router name shows Router$mis7:72030. it still shows old computer name (mis7). is it cause problem in the future or not? why does it shows old name eventhough i've tried to rename it.  How to change the rms router name in order to same with new computer name?

Regards,

:2526


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  • Good observation on your side. You're right: Sophos uses the computername at the initial installation to derive certain parameters (like the Sophos Update User and also the RMS routing name... there might be more, but these are the ones which come to my mind). If you change the computername after you've have installed Sophos, it will still have the old the old computername in those parameters.

    I'm not sure if it causes problems in the future, but in order to prevent any complications I decided when a computer gets renamed for whatever reason my technicians need to uninstall all 3 Sophos components, reboot the machine and then it gets pushed automatically in our NOVELL environment and Sophos will reinstall using the new computername.

    :2537
Reply
  • Good observation on your side. You're right: Sophos uses the computername at the initial installation to derive certain parameters (like the Sophos Update User and also the RMS routing name... there might be more, but these are the ones which come to my mind). If you change the computername after you've have installed Sophos, it will still have the old the old computername in those parameters.

    I'm not sure if it causes problems in the future, but in order to prevent any complications I decided when a computer gets renamed for whatever reason my technicians need to uninstall all 3 Sophos components, reboot the machine and then it gets pushed automatically in our NOVELL environment and Sophos will reinstall using the new computername.

    :2537
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