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Sophos Endpoint Software HELP - Troj/ByteVer-G

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HELP - Troj/ByteVer-G

Shirona over 14 years ago

I have Sophos Anti-Virus for Mac, and after running a scan, a single threat came up:

Troj/ByteVer-G

Filename: 27b66ba2-663b8c53

Action Available: Clean up manually

I went to the website for information on how to clean up the threat manually, and after selecting the virus and unlocking the quarantine manager, the 'Clean Up Threat' button does not become available. I am unable to remove this from my computer using this software, currently. Is this a problem with the way I am using the software, or is Sophos unable to remove this problem?Any and all information would be appreciated.

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