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Chrome and Firefox being detected s HIPS/ProcInj-001??

hex

Hello, we are currently evaluating Sophos control center (Version 9.5).  I have noticed that on my PC (Windows 7 32bit) everytime i launch Google Chrome, and about half the times i launch firefox, i keep getting the following notification: 

HIPS/ProcInj-001  and it points to the chrome or firefox.exe file.  This does not happen with IE8 Safari, or Opera.  The PC is in a group with all the default settings.  no NAC, data security or anything has been configured.  I have tried authorizing it but it still pops up.   Any ideas?

:5168


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    Thanks foir getting back to me Christian, To answer your questions...

    Both were installed before putting Sophos on the computer.

    I have a million add on's for FF, none for Chrome (I only use it to access one website).

    How would i find out what it's attempting?  There doesn't seem to be anwhere else to "dig."

    I have tried authorizing them both locally and from SEC.

    If i let it go i can have more than one instance waiting to be authorized.

    I have attached a screenshot just in case it helps.  I only have one instance of each in quarrantine right now.

    Also, i have another question, i am trying to install the agent on some IBM/Lenovo Thinkpad's.  Our current AV solution (Trend Micro WFBS) always had issues with the thinkpad's connection manager (access connections) and wouldn't let us deploy remotely.  Is there a known issue with Sophos client on thinkpad's?  I cant get the client to install on any of them.  It keeps telling me there is 3rd party security software and it can't install.  There is no AV on the machines, and i did check off the "3rd party detection" option.

    screenshot

    :5190
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  • 0

    Thanks foir getting back to me Christian, To answer your questions...

    Both were installed before putting Sophos on the computer.

    I have a million add on's for FF, none for Chrome (I only use it to access one website).

    How would i find out what it's attempting?  There doesn't seem to be anwhere else to "dig."

    I have tried authorizing them both locally and from SEC.

    If i let it go i can have more than one instance waiting to be authorized.

    I have attached a screenshot just in case it helps.  I only have one instance of each in quarrantine right now.

    Also, i have another question, i am trying to install the agent on some IBM/Lenovo Thinkpad's.  Our current AV solution (Trend Micro WFBS) always had issues with the thinkpad's connection manager (access connections) and wouldn't let us deploy remotely.  Is there a known issue with Sophos client on thinkpad's?  I cant get the client to install on any of them.  It keeps telling me there is 3rd party security software and it can't install.  There is no AV on the machines, and i did check off the "3rd party detection" option.

    screenshot

    :5190
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