We are running Enterprise Console 4.0.0.2362, End Point Security v.9.
Sophos is detecting the above Trojan, but Im having a lot of difficulty removing it, even when following the suggested removal techniques.
It appears to infect html files. If I attempt clean from the Enterprise Console, it reports that the files are not cleanable and the only option is to "acknowledge".
If I go to the desktop and attempt to clean, it can only do so by deleting the files. This in itself is something of a problem since its deleting html files from the machine (mostly software guides etc), but it might be acceptable as a solution if it wasnt for the fact that new files continue to be infected (email signature files are a necessity, so I delete the file, but the following day the replacement file is also infected).
Any suggestions on how to remove this would be greatly appreciated.
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