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Third-party security software removal

Spock

Hi!

I'm new this site and to Sophos Products in general.

While preparing our deployment of Sophos products, I found a document about "Third-party security software removal" dated April 2008 for the Sophos Enterprise Console, version 3.1.

In the document, it is said that two versions of the tool exists. I already tried the standard one found in the CRT folder in the CID of our Sophos Enterprise Console Server. I'm now looking for the non-standard one wich is supposed to be " ... available as a standalone tool from the Sophos website." This other version is supposed to " ... support the removal of more third-party security than the standard tool."

Does this version still exist and, if so, where can it be found?

Thanks for your help!

:8055


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    Hi,

    As far as I recall there was a standalone tool initially.  This was then incorporated into the product but the initial product was still maintained in parallel as it's very similar.  The one in the product should be sufficient.  Are you trying to remove a product the incorporated version isn't detecting?

    I've just tested copying the crt folder from the CID: i.e.: "\\<server>\SophosUpdate\CIDs\S000\SAVSCFXP\crt\", to my client machine and then in a command prompt ran:

    AVRemove.exe --help

    this shows the switches available, so

    AVRemove.exe -l

    will give a list of detected products.

    Does running:

    AVRemove.exe

    on one of your clients tell you that "No products detected on this system"?

    Do you know this to be incorrect as you have another AV/Security product on the machine for example that is not detected currently?

    Thanks

    Jak

    :8065
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  • 0

    Hi,

    As far as I recall there was a standalone tool initially.  This was then incorporated into the product but the initial product was still maintained in parallel as it's very similar.  The one in the product should be sufficient.  Are you trying to remove a product the incorporated version isn't detecting?

    I've just tested copying the crt folder from the CID: i.e.: "\\<server>\SophosUpdate\CIDs\S000\SAVSCFXP\crt\", to my client machine and then in a command prompt ran:

    AVRemove.exe --help

    this shows the switches available, so

    AVRemove.exe -l

    will give a list of detected products.

    Does running:

    AVRemove.exe

    on one of your clients tell you that "No products detected on this system"?

    Do you know this to be incorrect as you have another AV/Security product on the machine for example that is not detected currently?

    Thanks

    Jak

    :8065
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