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Sophos 7.6.1 uninstall error - ALsvc.exe does not exist

Hiall,

We would like to upgrade the Sophos from 7.6.1 to 9.0. However, there is an error when we uninstall the Sophos. Do you know how to fix it? Many thanks.

W2003 (upgraded from Win2K previous) connect to sophos_server1(in Windows 2003 platform).

Uninstall Sophos client and reinstall the Sophos but connect to sophos_server2(in Windows 2008 platform).

Most of our servers can do it successfully except a few machines. Your help will be highly appreciated.

:6103


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