I currently have installed already an older version of the Enterprise Console/Manager. The server this is running on will soon be decommissioned and I need to install the latest version (4) onto a different server, I have just run through the install and encountered the following error:
Error 25075. Cannot add user SophosUpdateMgr on server . Either the user already exists, or access is currently denied.
It then tells me to run SUM.msi at a later date.
I have checked and yes the domain account does exist, is there a way to get it to use this account while the old version is still accessing it. I have no idea what the password for this is as I guess I was never told it due to be being randomly created when the original version was installed, I don't want to reset the password incase it causes problems with my existing setup.
Thanks.
Peter.
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