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Endpoint not downloading all updates

FPJ

Have recently upgraded to Endpoint & PureMessage 3.1, when downloading updates Sophos does 3 out of 4 fine, but the 4th says could not connect to server. Log gives messages below and puremessage dashboard shows last update as failed? Any ideas, thanks

Time: 01/03/2011 10:21:15
Message: AutoUpdate finished
Module: ALUpdate
Process ID: 816
Thread ID: 5852

Time: 01/03/2011 10:21:14
Message: ERROR:   Could not find a source for updated package Sophos PureMessage
Module: ALUpdate
Process ID: 816
Thread ID: 5852

Time: 01/03/2011 10:21:14
 

:9741


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    HI,

    Is it updating from a local CID at your site and Sophos?

    What is the primary and secondary location set to?

    I believe that the machine has to update from Sophos to get the spam rules package.

    Regards,

    Jak

    :9779
Reply
  • 0

    HI,

    Is it updating from a local CID at your site and Sophos?

    What is the primary and secondary location set to?

    I believe that the machine has to update from Sophos to get the spam rules package.

    Regards,

    Jak

    :9779
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