I am running Sophos Enterprise Console on a Windows 2003 server (server has all MS updates applied and up to date).
Things have worked fine for the last few years.
All clients update etc fine. The only issue I have is when I try to enter the properties of a computer, or when I try to acknowledge/clean any errors/alerts with a workstation.
The Exterprise console freezes for a while, and then I get the following error:
The database operation has timed out.
The database can time out because it is under heavy load, because too much work is being attempted at the same time, or because there are network problems between the server and the database.
Im confused since the Enterprise console and the database are on the same server - so no problems there.
The server does nothing else except run Sophos Enterprise Console - so no issues with heavy load etc. Ive tried at different times during the day, even in the evening when no-one is on site, so I know it has nothing to do with the server under any load at all.
Task manager states everything is idle.
As I said, everything works fine - its just when trying to view properties of workstations, or trying to clear/remove/acknowledge anything.
I can even push a new install of Sophos out to workstations fine.
Any advice will be appreciated!
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