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anakinmorgan

I hope this is the correct board to dicuss my issue.

When i have imaged a machine on the network, sophos will pick it up in unmanged but will have a error saying

"Enterprise Console: error a0490003 Error a0490003 may be displayed in Enterprise Console. The full text is: Error: a0490003 Attempt to access the on-access driver by unprivileged user (%1) was denied."

This happens for all of the machines i reimage and Sophos website is not clear of what is going on.

Many thanks

Steve

:4638


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    Ok looks like this is a batch script to place in the sysprep file.

    net stop "Sophos Anti-Virus"
    net stop "Sophos Anti-virus Status Reporter"
    net stop "Sophos Message Router"
    net stop "Sophos Agent"
    net stop "Sophos AutoUpdate Agent"
    net stop "Sophos AutoUpdate Service"

    reg delete "HKLM\Software\Sophos\ALC Agent\Private" /v pkc /f
    reg delete "HKLM\Software\Sophos\ALC Agent\Private" /v pkp /f
    reg delete "HKLM\Software\Sophos\Messaging System\Router\Private" /v pkc /f
    reg delete "HKLM\Software\Sophos\Messaging System\Router\Private" /v pkp /f
    reg delete "hklm\Software\Sophos\Remote Management System\ManagementAgent\Private" /v pkc /f
    reg delete "hklm\Software\Sophos\Remote Management System\ManagementAgent\Private" /v pkp /f
    del "c:\Program Files\Sophos\Sophos Anti-Virus\cidsync.upd"

    Can anyone advise if this is ok to use or does the sophos website offer any other info

    Thanks

    :4655
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  • 0

    Ok looks like this is a batch script to place in the sysprep file.

    net stop "Sophos Anti-Virus"
    net stop "Sophos Anti-virus Status Reporter"
    net stop "Sophos Message Router"
    net stop "Sophos Agent"
    net stop "Sophos AutoUpdate Agent"
    net stop "Sophos AutoUpdate Service"

    reg delete "HKLM\Software\Sophos\ALC Agent\Private" /v pkc /f
    reg delete "HKLM\Software\Sophos\ALC Agent\Private" /v pkp /f
    reg delete "HKLM\Software\Sophos\Messaging System\Router\Private" /v pkc /f
    reg delete "HKLM\Software\Sophos\Messaging System\Router\Private" /v pkp /f
    reg delete "hklm\Software\Sophos\Remote Management System\ManagementAgent\Private" /v pkc /f
    reg delete "hklm\Software\Sophos\Remote Management System\ManagementAgent\Private" /v pkp /f
    del "c:\Program Files\Sophos\Sophos Anti-Virus\cidsync.upd"

    Can anyone advise if this is ok to use or does the sophos website offer any other info

    Thanks

    :4655
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