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Sophos slow down while printing

Hi,

I have Sophos SBE and our client computers are 64bit WIN7. All of the clients have Sophos Endpoint Security and Control 9.5.

We have a konica Minolta BizHub C250 with latest driver, which also really slow. Yesterday I realized, that while i'am waiting for the printing so much.
While word or outlook is waiting for the printing process, the whole computer freeze, and SavService.exe eat my processor's approx 30-40%.

I disabled on-access scanning and the printing was really fast without waiting.
When i try to modificate anything in the printer properties sophos also slow down!

I would like to make some exclusions, but i have no idea how many dir's to add.

Any comment are welcome.

:9385


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Parents
  • Hello,

    I've just wrote the email to the support. What is your problem, and which printer driver do you have?

    I realized, that our Konica-Minolta driver is very slow also, but without removing deutors the driver stuck on savservice.exe

    Mate

    :10561
Reply
  • Hello,

    I've just wrote the email to the support. What is your problem, and which printer driver do you have?

    I realized, that our Konica-Minolta driver is very slow also, but without removing deutors the driver stuck on savservice.exe

    Mate

    :10561
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