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Sophos slow down while printing

Sztrovy

Hi,

I have Sophos SBE and our client computers are 64bit WIN7. All of the clients have Sophos Endpoint Security and Control 9.5.

We have a konica Minolta BizHub C250 with latest driver, which also really slow. Yesterday I realized, that while i'am waiting for the printing so much.
While word or outlook is waiting for the printing process, the whole computer freeze, and SavService.exe eat my processor's approx 30-40%.

I disabled on-access scanning and the printing was really fast without waiting.
When i try to modificate anything in the printer properties sophos also slow down!

I would like to make some exclusions, but i have no idea how many dir's to add.

Any comment are welcome.

:9385


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    Hi,

    I think if you've now narrowed it down to detoured specifically you might be best calling Support with this information.

    Disabing detiured will disable the functionality of SAV as mentioned in the article I linked, hopefully they will have a plan for you.

    Regards,

    Jak

    :9735
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  • 0

    Hi,

    I think if you've now narrowed it down to detoured specifically you might be best calling Support with this information.

    Disabing detiured will disable the functionality of SAV as mentioned in the article I linked, hopefully they will have a plan for you.

    Regards,

    Jak

    :9735
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